BTN Europe presents an overview of business travel and MICE predictions for this year
Virtual Event - 21 April 2021
Virtual Event - 9 June 2021
ExCeL London - 30 Sep - 01 Oct 2021
Delta is considering expanding its new corporate compensation scheme to international flights.
The initiative sees the airline paying corporates if it has more flight delays than its two major rivals.
The programme in the US comes as Delta enjoys a better on-time performance than its rival carriers American Airlines and United.
In an interview with Bloomberg, Bob Somers, vice president of global sales for Delta, said that the airline recognised that while its competitors could replicate seats, food and lounges, they could not replicate performance.
“If American and United beat Delta's on-time and completion rates for a year, Delta would award travel credits of $1,000 to $250,000 to businesses with a contract. Those who suffer the most delays and cancellations get the biggest payouts.”
So will Delta consider a similar move for international flights?
“Yes, that is something that’s resonating in the US” said Nathaniel Pieper, senior vice president, Europe Middle East, Africa and India for Delta Airlines.
“It’s easy for us to make that commitment given what the operational gap is right now, domestically. Internationally it’s something we will keep looking at and see.”