American Airlines has chosen Sabre to provide its new combined reservation system, following its merger with US Airways.
Sabre Airline Solutions will now manage all of the airline’s flight schedules, flight information, customer check-in, boarding processes and baggage management.
In December American Airlines merged with US Airways to create the world’s largest airline.
American Airlines’ chief information officer, Maya Leibman, said the migration to one reservation platform is a “critical milestone” in the merger process. “It lays the groundwork for customers and employees alike to have a seamless experience throughout the travel journey,” she said.
Sabre Airline Solutions president Hugh Jones said he is pleased to broaden Sabre’s relationship with American Airlines.
“American Airlines has laid out an exciting vision for transforming the airline passenger experience and we’ll be working closely with them over the coming months to bring this to life using our data-rich, flexible technology solutions,” said Jones.
“We’ve got a team of technology and delivery experts working on the migration plan to ensure the new airline reservations system delivers a truly personalized travel experience across the entire journey.”
The process for American Airlines and Sabre to complete the integration is expected to take two years.