BTN's What to Watch 2018

Travel Data Protection Will Turn into Opportunities
Travel Data Protection Will Turn into OpportunitiesBy American Express Global Business Travel chief privacy officer & VP of commercial compliance Kasey Chappelle

We all know that business travel promotes business relationships, helps companies establish new markets and brings key people closest to the customer—traits that are essential for gaining a competitive... KEEP READING

SMMP Compliance Will Get Real with GDPR
SMMP Compliance Will Get Real with GDPRBy GoldSpring Consulting senior consultant Kevin Iwamoto

The countdown to May 25, 2018, is set for compliance with the European Union’s General Data Protection Regulation. Strategic meetings management program leaders can leverage the opportunity to get... KEEP READING

The Year to Pilot New Tech
The Year to Pilot New TechBy Conichi founder & CEO Max Waldmann

If you look back at the last two years, [all this technology] was new. People were super excited talking about things, and then last year people saw technologies were getting more mature. In 2018,... KEEP READING

Smart Contracts Will Crush the Hotel RFP
Smart Contracts Will Crush the Hotel RFPBy Mezi VP of strategic partnerships Johnny Thorsen

As corporate travel rolls into 2018 with all engines powering full speed ahead, it’s worthwhile to take a step back and consider which travel procurement category the coming technology might impact the... KEEP READING

Two Ground Transport Predictions
Two Ground Transport PredictionsBy Executive Travel Founder & CEO Steve Glenn

Hertz will buy Avis: There are too many car rental companies. Enterprise/National is eating the cake of the other companies with amazing pricing and outstanding customer service. A merger allows... KEEP READING

AI Will Begin to Impact Corporate Hotel Booking
AI Will Begin to Impact Corporate Hotel BookingBy HRS VP of product development Martin Biermann

It’s hard to miss the increasing footprint artificial intelligence has in our everyday lives. This point is best illustrated by the remarkable popularity of intelligent “smart” home speakers. According... KEEP READING

Online Direct Booking for Meetings
Online Direct Booking for MeetingsBy meetings tech consultant Corbin Ball

Of the 1.8 million meetings held annually in the U.S., small meetings—50 people or fewer—represent a large percentage. They are often simple, one-day events in a single room with basic A/V and catering.... KEEP READING

Differentiation Will Drive New Business Models
Differentiation Will Drive New Business ModelsBy Festive Road managing partner Paul Tilstone

This year, we’ll see incentives for all! Ok, let’s be honest, I used that to grab your attention, as that’s absolutely not a phrase you are going to hear much in 2018. In fact, the direct opposite will... KEEP READING

African Business Travel Management Ascends
African Business Travel Management AscendsBy Topaz International owner Bradley Seitz

African business travel management can no longer ignored. The World Bank has identified substantial sub-Saharan African growth in key life indicators like gross domestic product, population and life... KEEP READING