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Travelport has announced a new retail product for hotels.
Hotel Retail gives agents a tool to deliver a “personalised customer experience” enabling hotel attachment rates within one workflow.
Travelport said bookers are now demanding access to a broader range of content and instant, relevant and detailed information about travel products at the point of booking.
Hotel Retail is fully integrated into Travelport’s platform, and gives Travelport Smartpoint-connected agencies efficient and seamless access to multiple rate types, hotel details, amenities and location information.
Niklas Andreen, VP and managing director, global hospitality and digital at Travelport said: “We are delighted to launch an easy to use, efficient way for agents to drive extra revenue for their business. Hotel Retail is a real timesaver for agents, providing productivity and workflow benefits as they no longer need to rely on multiple rate searches in multiple places nor websites and mapping applications outside their workflow to locate the most relevant hotel with the best rates for their customers.”
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