Business Travel News EuropeBusiness Travel News Europe
Business Travel News Europe
  • NEWSOpen Menu
    • Accommodation
    • Air Travel
    • Ground Transport
    • Management
    • Meetings
    • On the Move
    • Payment & Expense
    • Technology
    • TMC & Distribution
    • Travel Procurement
    • Recent Issues
  • FEATURESOpen Menu
    • View All Features
  • CONVERSATIONSOpen Menu
    • Interviews
    • Q&As
    • Columnists
    • Podcasts
    • VIEW ALL CONVERSATIONS
  • RESOURCESOpen Menu
    • Business Travel Rebooted
    • Corporate Travel Index Europe
    • New Horizons – the 2022 sourcing guide
    • Online booking tools – the essential guide
    • The 2022 Hotlist
    • Safety First
    • Travel entry requirements
    • Sustaining the Future
    • Europe's Leading TMCs 2021
    • BTN Europe podcasts
    • Wheels in Motion
    • BTSEKO - CEO Interviews
  • EVENTSOpen Menu
    • Webinars
    • Business Travel Show Europe
    • Business Travel Awards Europe
    • Business Travel Accommodation Summit
    • Business Travel Tech Talk
    • Global Travel Risk Summit
    • Strategic Meetings Summit
    • VIEW ALL EVENTS
  • SUBSCRIBE
  • NEWSOpen Menu
    • Accommodation
    • Air Travel
    • Ground Transport
    • Management
    • Meetings
    • On the Move
    • Payment & Expense
    • Technology
    • TMC & Distribution
    • Travel Procurement
    • Recent Issues
  • FEATURESOpen Menu
    • View All Features
  • CONVERSATIONSOpen Menu
    • Interviews
    • Q&As
    • Columnists
    • Podcasts
    • VIEW ALL CONVERSATIONS
  • RESOURCESOpen Menu
    • Business Travel Rebooted
    • Corporate Travel Index Europe
    • New Horizons – the 2022 sourcing guide
    • Online booking tools – the essential guide
    • The 2022 Hotlist
    • Safety First
    • Travel entry requirements
    • Sustaining the Future
    • Europe's Leading TMCs 2021
    • BTN Europe podcasts
    • Wheels in Motion
    • BTSEKO - CEO Interviews
  • EVENTSOpen Menu
    • Webinars
    • Business Travel Show Europe
    • Business Travel Awards Europe
    • Business Travel Accommodation Summit
    • Business Travel Tech Talk
    • Global Travel Risk Summit
    • Strategic Meetings Summit
    • VIEW ALL EVENTS
  • SUBSCRIBE
Business Travel News Europe
  • Business Travel News Europe on Twitter
  • BTN Europe on LinkedIn
  • BTN Europe on Facebook
  • NEWS
    • Accommodation
    • Air Travel
    • Ground Transport
    • Management
    • Meetings
    • On the Move
    • Payment & Expense
    • Technology
    • TMC & Distribution
    • Travel Procurement
    • Recent Issues
    SubscribeBTN Europe NewsletterBTN Europe Magazine
  • FEATURES
    • View All Features
    work from anywhereWork From Anywhere: whose responsibility is it anyway?
    credit cardsPayback on the cards?
    Fidelity takes return to travel step by stepFidelity takes return to travel step by step

  • CONVERSATIONS
    • Interviews
    • Q&As
    • Columnists
    • Podcasts
    • VIEW ALL CONVERSATIONS
    Carol Fergus FidelityTwo minutes with... Carol Fergus
    John Sturino, vice president of product and technology, EgenciaWhy 2022 will be the breakthrough year for virtual cards
    Deborah Potts Summit AdvisoryM&As: TMC takeover trend poised to continue
  • RESOURCES
    • Business Travel Rebooted
    • Corporate Travel Index Europe
    • New Horizons – the 2022 sourcing guide
    • Online booking tools – the essential guide
    • The 2022 Hotlist
    • Safety First
    • Travel entry requirements
    • Sustaining the Future
    • Europe's Leading TMCs 2021
    • BTN Europe podcasts
    • Wheels in Motion
    • BTSEKO - CEO Interviews
  • EVENTS
    • Webinars
    • Business Travel Show Europe
    • Business Travel Awards Europe
    • Business Travel Accommodation Summit
    • Business Travel Tech Talk
    • Global Travel Risk Summit
    • Strategic Meetings Summit
    • VIEW ALL EVENTS
    Business Travel Show Europe

    Business Travel Show Europe is the place where

    Business Travel Accommodation Summit Europe

    September 2022, Virtual

    Entertainment Travel Summit London

    September 29 2022, Virtual

  • SUBSCRIBE

Technology

Business travellers expect to be cashless by 2027

By Molly Dyson / 28 September 2017 / Contact Reporter
Share

Research by the DCC Forum shows more than half (55 per cent) of business travellers expect many popular destinations to be completely cashless within the next decade, while 51 per cent said they predict all payments to be made via mobile.

The survey also found 73 per cent of travellers predict they’ll be using driverless shuttle services between the airport and their accommodation. Furthermore, 82 per cent believe smartphones will be used as hotel room keys by 2027.

It would appear business travellers expect technology to eliminate the need for human interaction, as 81 per cent think hotels will make use of virtual, reception-free check-in. While pictures are commonplace in hotel marketing, 79 per cent of those surveyed predict that virtual reality previews will be the new norm within the next ten years. Clearly paying attention to popular science fiction, 63 per cent believe they’ll be using in-ear translators and nearly half think their passport will be replaced by an implanted microchip.

This belief in technology spreads to transportation as well, with 68 per cent saying they think supersonic planes will be in regular operation, and 63 per cent predicting that ride-sharing apps will replace car rental companies altogether by 2027.

Despite previous research that shows 71 per cent of employees believe face-to-face meetings are essential to their success, the DCC Forum study shows one in five of those surveyed are taking fewer trips abroad due to movements in the value of the pound, but more than half said economic uncertainty has not affected their business travel plans.

Jennifer Conneely, board member of the DCC Forum, comments: “As the pace of technological progress accelerates, particularly in areas of payments and transport, business trips abroad will begin to feel much more like science fiction. Most of these will address the key pain points for business travellers, and help to make trips abroad a more efficient and enjoyable experience. However, as an increasing number of destinations become virtually cashless, understanding the different options for debit and credit card payments will be more important than ever to avoid any potential frustration or confusion.”

dccforum.com

More Technology
Related
online bookingFocus adds to booking tool options with PSNGR1 deal
CWT and SerkoCWT and Serko enter global agreement
Amadeus techAmadeus launches 'smart audit' tool with AppZen

SPONSORED CONTENT

Don't let NDC take a backseat in 2022
Don't let NDC take a backseat in 2022By FCM Travel Solutions

Does New Distribution Capability have the power to deliver on new corporate travel priorities and... KEEP READING

More Technology

Focus adds to booking tool options with PSNGR1 deal
CWT and Serko enter global agreement
Amadeus launches 'smart audit' tool with AppZen
CDS Groupe acquires Rydoo travel tool

VIEW ALL
  • Most Read
  • Most Shared
  1. Israel drops on-arrival Covid tests for passengers
  2. European hotel prices exceed pre-pandemic levels
  3. Study identifies the corporates best tackling air travel emissions
  4. Air France announces new business class cabin
  5. ANA to resume London-Tokyo flights as restrictions ease
  1. European hotel prices exceed pre-pandemic levels
  2. Amex GBT sees business travel recovery reach ‘pivotal moment’
  3. EU to remove mask mandate advice for air travel
  4. Global airline capacity back to 83 per cent of pre-Covid seats
  5. Traveldoo put up for sale by Expedia Group
Business Travel News EuropeBusiness Travel News Europe
  • About us
  • Contact us
  • Advertise
  • EDITORIAL CALENDAR
  • Business Travel Show Europe
  • Business Travel News Europe on Twitter
  • BTN Europe on LinkedIn
  • BTN Europe on Facebook
BUSINESS TRAVEL NEWS EUROPE
NORTHSTAR TRAVEL GROUP
Business Travel News
  • About us
  • Contact us
  • Advertise
  • Editorial calendar
  • Editorial guidelines
  • Subscribe to BTN Europe
  • Subscribe to BTN U.S.
  • Subscribe to Travel Procurement
  • Privacy policy
  • Terms & conditions
Northstar Travel Group
  • Corporate travel
  • Business Travel Show
  • Business Travel Awards
  • BTN U.S.
  • The Beat
  • Travel Procurement

  • Travel Technology
  • Travel Tech Show
  • Phocuswire
  • Phocuswright
  • Intelliguide
  • Meetings & incentives
  • M&IT
  • AMI
  • ConventionSource
  • M&IT Awards

  • Retail travel
  • Travel Weekly
  • Travel Pulse

  • Northstar Travel Group
  • View all Northstar brands
BTNGroup
Business Travel News EuropeBusiness Travel NewsTravel ProcurementThe BeatBusiness Travel Show Europe
Northstar Travel Group
Copyright ©2022, Northstar Travel Media Ltd, The Epworth, 25 City Road, London EC1Y 1AA, UK
RRManagement rrtestprocurement