Click Travel has launched ClickCare, a free programme
designed to support the TMC’s clients as their business travel begins to
resume.
ClickCare includes elements of duty of care, risk management
and traveller safety, such as simpler and more accurate traveller tracking,
update report templates with a focus on location, support for future bookings
reports, UX optimisation in the platform to make these areas easier to find and
educational webinars to demonstrate the new and existing features.
Click Travel CEO Jill Palmer said: “We launched ClickCare
and have made it free forever as our response to the Covid-19 crisis and as
away of thanking customers for their ongoing support and loyalty. Nothing is
more important than ensuring traveller safety and our package does just that by
including measures for supporting risk management, responding to hot spots,
locating travellers and providing up to date Covid-19 info, all within one
platform.
“We pivoted our entire engineering team into a Covid-19
response unit. This enabled us to evolve areas of our product in an agile way
to support the urgent and developing needs of Covid-19. The need to rapidly
respond in-platform to developments during this pandemic will be ongoing and
that’s why our engineers are positioned at the front line, developing innovations
to respond to this rapidly changing environment.”