< PrevNext > 25. QCTM (£48m) Share 141 Moorgate, London, EC2M 6TX 020 7242 5555quintessentiallyctm.com[email protected]UK business travel gross sales 2019 £48,000,000New business 2019 £1,500,000Key people Ian Neale, Chief executive officer; Suzie Harris, Managing director; Chris Trowbridge, Commercial & technical director; Laura Littlejohn, Operations director; Neil Barton, Business development manager.Main industry sectors of clients Financial, private equity, hedge funds, insurance, property, legal, media, advertising, lifestyle, oil & gas mining, high net worth individuals, leisure.Services offered in addition to business travel Events, incentives, executive leisure, concierge.Type of company Privately owned.Number of transactions in 2019 65,000Transactions handled online 10%(Air 60% • Hotel 25% • Rail 5% • Car 3% • MICE 2% • Other 5%)Locations and networks London City, London West End, New York. Advantage Travel Partnership, The BTA, Focus Travel Partnership, WIN Travel Network.UK full-time equivalent staff 65Average years of service/experience 8 yrs/15 yrsGDS and technology Travelport (Smartpoint), Apollo & Amadeus. Atriis online booking, QCTM Analytix, Agentivity, Focus Dashboard, QCTM mobile app, Salesforce.Biggest innovations in 2019 Launch of QCTM mobile app, introduction of QCTM Analytix providing high level management data, reports/analysis and successful integration of NDC booking channels for offline reservations.TMC description QCTM is a “dynamic, high-touch travel management company” and is a specialist corporate division of Quintessentially, the lifestyle, concierge and travel service. QCTM operates in London and New York.