RANKING/GROSS SALES IN 2025
108th= in Europe €15 million (€12 million in 2024)
CONTACT DETAILS
http://www.travelcare.pt / [email protected]
Other Rua Engenheiro
Ferreira Dias 452, 1st floor. 4100-246 Porto, Portugal
KEY PEOPLE
Cristina Freitas, CEO; Diogo Carvalho, managing partner
STAFF
Europe 20, Global 20
MAIN INDUSTRY SECTORS
OF CLIENTS
Agriculture and other rural, Construction, Engineering, Financial and
professional services, Information technology, Retail, Textiles, Healthcare and
pharmaceutical, Food, drink and tobacco, Manufacturing, Education, Chemical
industries, Transport sector and logistics
ADDITIONAL SERVICES
OFFERED
Consultancy, Group travel, Incentives, Leisure travel, Meetings and events,
Passport and visa services, Sustainability programmes, Traveller well-being
services, Venue sourcing, VIP travel
AVERAGE
LENGTH OF SERVICE/EXPERIENCE
10 years / 20years
DEI POLICIES
Flexible working policy (e.g. hybrid or remote working)
NETWORKS,
CONSORTIA AND ASSOCIATIONS
Advantage Global Network (formerly WIN), Uniglobe,
PROPORTION
OF ONLINE BOOKINGS
Less than 25%
GDS PARTNERS
Travelport (inc Galileo and Worldspan), Sabre
ONLINE BOOKING TOOLS
Atriis, Concur, Uniglobe Client Portal
EXPENSE MANAGEMENT
SYSTEMS
Bespoke integrations, Certify, Emburse, Expensify, Integration or data hand off
with most providers, Tickelia, Yokoy, Zoho, Proprietary expense management tool
TECHNOLOGY STRATEGY
Acquire third-party developers of technology, Act as partner/reseller for other
technology providers, Build proprietary technology in-house, Hire third-party
developers
NDC AND DIRECT
CONNECTS
Atriis, NDC content from GDS, Travelfusion
BIGGEST INNOVATION OF
2025
Expansion of data reporting capabilities, which significantly improved client
transparency and decision-making. Invested heavily in new technologies and
upgraded existing tech stack to ensure performance, scalability, and security.
A key milestone was the seamless integration of various tools and providers,
which enabled the company to consolidate data across platforms and automate
workflows, reducing manual intervention and error rates.
OTHER INFORMATION
Strengthened focus on sustainability and responsible travel. Implemented CO2
reporting dashboards aligned with global ESG standards, allowing clients to
monitor and reduce their environmental impact. Exploring the use of AI and
automation in itinerary planning and post-booking optimisation. Invested in
staff training and internal process optimisation to improve service
consistency, agility, and client responsiveness across all teams.