RANKING / GROSS SALES IN 2024
30th in Europe / €187.4 million
(€175 million in 2023)
12th in Benelux / €16.3 million
(€17.8 million in 2023)
35th in France / €2.8 million
(€2.6 million in 2023)
13th in Italy / €3.1 million
(€2.6 million in 2023 - revised)
15th in the UK / £161.7 million
(£132.1 million in 2023)
CONTACT DETAILS
keytravel.com / [email protected]
Belgium
Key Travel NV c/o TMF Group Havenlaan 86C, bus 204, Brussels, 1000
France
78 boulevard de la Reine CS90958 Versailles Cedex, 78035
Italy
Raptim SRL, LDV, Via del Falco 9, Roma, 00193
Netherlands
Hart van Brabantlaan 12-14, Het Laken,Tilburg, 5038 JL
Switzerland
Raptim SA, C/o Fiduciaire Nouvelle SA, Rue des Marbriers 4 Genève CH-1204
UK
9th Floor, St James Building, 61-95 Oxford Street, Manchester, M1 6EJ
KEY PEOPLE
Saad Hammad CEO, Simon Conoley group finance director, Dan Morris group IT director, James Ingram business development director, Europe, Sabrina Pabois account management director, EUA, Paul Green UK commercial director, Rachel Baxendale global operations director, Bruce Teatheredge group product manager, Charles McKie head of HR, Mike Schields MD, North America
FULL-TIME EQUIVALENT STAFF
7
(Benelux), 3 (France), 5 (Italy), 2 (Spain), 186 (UK), 201 (Europe), 232
(global)
MAIN INDUSTRY SECTORS OF CLIENTS
Charity
and not for profit, Education, Government and public sector
ADDITIONAL SERVICES OFFERED
Group
travel, Meetings and events, Passport and visa services, Sustainability
programmes, Traveller wellbeing services, Venue sourcing, VIP travel
AVERAGE LENGTH OF SERVICE / EXPERIENCE
4 years / 8 years
ESG/CSR POLICIES
Committed
to net zero by 2050, ISO 14000 series certification, ISO 27001 certification,
ISO 9000 series certification
DEI
POLICIES
Equal
pay or gender pay gap reporting policy, Flexible working policy, Own DEI policies, Recruitment and selection policy
NETWORKS, CONSORTIA & ASSOCIATIONS
Advantage Global Network (formerly WIN), Avitour,
Lufthansa City Center, TourCom Travel Managament, ABTA, The BTA, TICO
NUMBER OF TRANSACTIONS IN 2024
474,000 (Air
34%, Hotel 31%, Rail 34%, Other 1%)
PROPORTION OF ONLINE BOOKINGS
More
than 75%
GDS PARTNERS
Amadeus
ONLINE BOOKING TOOLS
Proprietary
booking tool
EXPENSE MANAGEMENT SYSTEMS
Bespoke
integrations
OTHER TECHNOLOGY
Air
reshopping, Auditing, Business intelligence, Data visualisation, Disruption
management, Holistic travel platform, Mobile booking app, Mobile itinerary app,
Peer benchmarking, Personalised trip recommendations, Pre-trip approval,
Profile management, Quality assurance, Sustainability reporting, Traveller
tracking, Travel policy compliance notifications, Travel risk management,
Unused ticket management, Salesforce.com CRM, Vonage telephony, Verint/Monet
resource planning, Amadeus Selling Platform Connect
TECHNOLOGY
STRATEGY
Build
proprietary technology in-house, Hire third-party developers
TECHNOLOGY
PARTNERS
Amadeus,
Conferma, Cvent, Riskline, Trainline
NDC
AND DIRECT CONNECTS
NDC
content from GDS, Travelfusion
BIGGEST
INNOVATION OF THE YEAR
Launch
of RiskReady free travel risk management readiness framework, developed with
industry experts AvISO Consultancy and the Travel Risk Academy. Continued
investment in technology: enhanced EU rail options online; expanded OBT offering to include availability in Spanish; enhanced the ability for EU payments online; webchat with screensharing on online booking tool (OBT); redesigned OBT search functionality
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020