RANKING / GROSS SALES IN 2024
13th in Europe / €612.4 million
(€540 million in 2023)
4th in Benelux / €300 million
11th in the UK / £265 million
(£250 million in 2023)
CONTACT DETAILS
gdg.travel / [email protected]
Netherlands Valreep
13, 1042 AN Amsterdam, Postbus 58417, 1040 HK Amsterdam
UK The
Octagon, 27 Middleborough, Colchester, CO1 1TG
KEY PEOPLE
Suzanne Horner CEO, Dave Bishop COO, Richard Allardice CFO, Sophie Taylor CTO, Warren Dix CCO, Fergus Glanapp chairman, Ian Currington director of account management, Gavin Sanderson director of client development, Allison Knight director of operations, John Cooper group marketing director, Julian Munsey VP global sales, Antoine Boatwright senior VP global IT
FULL-TIME EQUIVALENT STAFF
155
(Benelux), 250 (UK)
MAIN INDUSTRY SECTORS OF CLIENTS
Charity
and not for profit, Construction, Defence and aerospace, Engineering, Financial
and professional services, Government and public sector, Healthcare and
pharmaceutical, Information technology, Manufacturing, Media and entertainment,
Mining, Oil and gas, Retail, Shipping and fisheries, Sport, Telecoms and postal
services, Transport sector and logistics, Utilities
ADDITIONAL SERVICES OFFERED
Consultancy,
Group travel, Incentives, Leisure travel, Meetings and events, Passport and
visa services, Sustainability programmes, Traveller wellbeing services, Venue
sourcing, VIP travel
AVERAGE LENGTH OF SERVICE / EXPERIENCE
10 years / 20 years
ESG/CSR POLICIES
ISO
27001 certification
DEI
POLICIES
Best
place to work for disability inclusion accreditation, Best place to work for
women accreditation, Disability Confident Committed, Equal pay or gender pay
gap reporting policy, Flexible working policy,
Own DEI policies, Recruitment and selection policy
NETWORKS, CONSORTIA & ASSOCIATIONS
Advantage Travel Partnership, The BTA, GBTA
NUMBER OF TRANSACTIONS IN 2024
1,103,000 (Air
33%, Hotel 35%, Rail 27% Car 2%, MICE 2%, Other 1%)
PROPORTION OF ONLINE BOOKINGS
50% to 75%
GDS PARTNERS
Sabre
ONLINE BOOKING TOOLS
Atriis
EXPENSE MANAGEMENT SYSTEMS
Certify,
Concur, Emburse
OTHER TECHNOLOGY
Air
reshopping, Auditing, Business intelligence, Data visualisation, Disruption
management, Hotel reshopping, Meetings management, Mobile booking app, Mobile
itinerary app, Peer benchmarking, Personalised trip recommendations, Pre-trip
approval, Profile management, Quality assurance, Sustainability reporting,
Traveller tracking, Travel risk management, Unused ticket management, Holistic
travel platform, Cross-channel and OBT approvals, Travel policy compliance
notifications, Venue sourcing tool, Portal
(proprietary online travel programme management tool), YourTrip+ (AI booking
recommendations by Grapevine), YourData (reporting by Microsoft
PowerBI), YourProfile (proprietary tool), YourMeeting (Meetings Management
tool), TripSure (travel itinerary and risk management app)
TECHNOLOGY
STRATEGY
Acquire
third-party developers of technology, Build proprietary technology in-house
TECHNOLOGY
PARTNERS
Agentivity,
Conferma, Cvent, Emburse, Evolvi, Grapevine, Mantic Point, Sabre, Trainline,
TravCom, Travelport, Umbrella
NDC
AND DIRECT CONNECTS
Atriis,
Farelogix, NDC content from GDS, Supplier direct connects
BIGGEST
INNOVATION OF THE YEAR
Consolidated
operations in the UK, USA, Australia and the Netherlands, bringing to life an 'always on' service delivery model – a single Gray Dawes tech stack delivered
exclusively by Gray Dawes staff around the world. Named
Business Travel Partner of the Year (Medium TMC) at the Business Travel
Awards, and breaking records for budget performance and new client wins
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020