RANKING / GROSS SALES IN 2024
32nd in Europe / €186.4 million
(€167.5 million in 2023)
11th in Benelux / €26.1 million
(€18.1 million in 2023)
17th in the UK / £136 million
(£130 million in 2023)
CONTACT DETAILS
diversitytravel.com / [email protected]
UK Linley
House, 21 Dickinson Street, Manchester, M1 4LF
KEY PEOPLE
Christopher Airey chief executive officer, Samantha Whittle chief commercial officer, Eddie Shaw chief finance officer, Jo Strange chief operational officer, Jo Bowden chief technology officer
FULL-TIME EQUIVALENT STAFF
215
(global)
MAIN INDUSTRY SECTORS OF CLIENTS
Charity
and not for profit, Education, Government and public sector
ADDITIONAL SERVICES OFFERED
Consultancy,
Group travel, Meetings and events, Passport and visa services, Sustainability
programmes, Venue sourcing
AVERAGE LENGTH OF SERVICE / EXPERIENCE
4 years / 9 years
ESG/CSR POLICIES
Committed
to net zero by 2050, ISO 14000 series certification, ISO 27001 certification,
ISO 9000 series certification
DEI
POLICIES
50/50
Women on Boards or similar, Disability Confident
Committed, Flexible working policy, Own DEI
policies, Recruitment and selection policy
NETWORKS, CONSORTIA & ASSOCIATIONS
Lufthansa City Center, ANVR, The BTA, GBTA
NUMBER OF TRANSACTIONS IN 2024
240,149 (Air
40%, Hotel 25%, Rail 34% Other 1%)
PROPORTION OF ONLINE BOOKINGS
50% to 75%
GDS PARTNERS
Travelport
ONLINE BOOKING TOOLS
Proprietary
booking tool
EXPENSE MANAGEMENT SYSTEMS
Bespoke
integrations, Concur, Expensify
OTHER TECHNOLOGY
Air
reshopping, Business intelligence, Cross-channel and OBT approvals, Data
visualisation, Meetings management, Mobile booking app, Mobile itinerary app,
Peer benchmarking, Pre-trip approval, Profile management, Quality assurance,
Sustainability reporting, Traveller tracking, Travel risk management, Unused
ticket management
TECHNOLOGY
STRATEGY
Build
proprietary technology in-house
NDC
AND DIRECT CONNECTS
NDC
content from GDS, Supplier direct connects, Travelfusion
BIGGEST
INNOVATION OF THE YEAR
Introduced
a new tool designed to make the work of the reservations team easier, more
efficient, and more rewarding. Using AI, Diversity has created a tool that
automatically summarises booking requests into a standardised format, freeing up time and energy
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020