RANKING / GROSS SALES IN 2024
9th in Europe / €951.2 million
(€861.7 million in 2023)
6th in the UK / £807.5 million
(£750 million in 2023)
CONTACT DETAILS
claritybusinesstravel.com / [email protected]
UK 4th
Floor, Broadhurst House, 56 Oxford St Manchester M1 6EU
Sweden Dalkarlsvägen
31A, 139 73 Djurhamn, Stockholm
KEY PEOPLE
Pat McDonagh CEO, Donna Fitzgerald executive director, business travel, Paul Casement executive director, meetings & events, Sue Chapman executive director, product & commercial, Steve Riley executive director, operations, Carl Law executive director, technology, Rhian King executive director, finance
FULL-TIME EQUIVALENT STAFF
890 (UK), 6
(Nordics)
MAIN INDUSTRY SECTORS OF CLIENTS
Charity
and not for profit, Construction, Education, Engineering, Financial and
professional services, Food, drink and tobacco, Government and public sector,
Healthcare and pharmaceutical, Information technology, Manufacturing, Media and
entertainment, Music and film touring, Oil and gas, Retail, Shipping and
fisheries, Sport, Telecoms and postal services, Transport sector and logistics,
Utilities
ADDITIONAL SERVICES OFFERED
Consultancy,
Group travel, Incentives, Leisure travel, Meetings and events, Passport and
visa services, Sustainability programmes, Traveller wellbeing services, Venue
sourcing, VIP travel
AVERAGE LENGTH OF SERVICE / EXPERIENCE
9 years / 19 years
ESG/CSR POLICIES
BAFTA
albert sustainable supplier, CDP participation, Committed to net zero by 2050,
EcoVadis Bronze, Greengage ECOsmart, ISO 14000 series certification, ISO 20121
certification, ISO 27001 certification, ISO 9000 series certification, SBTI
commitment, UN Sustainable Development Goals
DEI
POLICIES
50/50
Women on Boards or similar, Disability Confident
Committed, Equal pay or gender pay gap reporting policy, Flexible working
policy, Own DEI policies, Recruitment and
selection policy
NETWORKS, CONSORTIA & ASSOCIATIONS
One Global Travel, Beam, The BTA, GBTA, ITM, MIA
NUMBER OF TRANSACTIONS IN 2024
4,202,821 (Air
7%, Hotel 38%, Rail 52% Car 1%, MICE 1%, Other 1%)
PROPORTION OF ONLINE BOOKINGS
More
than 75%
GDS PARTNERS
Amadeus,
Sabre, Travelport
ONLINE BOOKING TOOLS
Concur,
Evolvi, Proprietary booking tool, Trainline, Vibe
EXPENSE MANAGEMENT SYSTEMS
Bespoke
integrations, Concur
OTHER TECHNOLOGY
Air
reshopping, Business intelligence, Data visualisation, Disruption management,
Meetings management, Mobile booking app, Mobile itinerary app, Peer
benchmarking, Pre-trip approval, Profile management, Quality assurance,
Sustainability reporting, Traveller tracking, Travel risk management, Unused
ticket management, Cvent
and Crowd Comms (event website build and delegate management), CrowdComms (event
apps, hybrid events and sustainable delegate printing), Venue Directory for
venue information and real-time connectivity, MeetingsPro (proprietary),
DelegatePro for event delegate management and audience participation
TECHNOLOGY
STRATEGY
Build
proprietary technology in-house
TECHNOLOGY
PARTNERS
Amadeus,
Conferma, Cvent, Evolvi, Navitas, Oversee, Riskline, Sabre, Thrust Carbon,
Trainline, Travelport, Umbrella, Vibe
NDC
AND DIRECT CONNECTS
NDC
content from GDS, Supplier direct connects, Travelfusion
BIGGEST
INNOVATION OF THE YEAR
Introduction
of ClarityTrack, an intelligent risk management solution designed to prioritise
traveller safety and ensure duty of care. Achieved an industry first: WCAG 2.2 Level AA
accessibility accreditation, independently certified by the Digital
Accessibility Centre
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020