RANKING / GROSS SALES IN 2024
14th in Europe / €575 million
2nd in Italy / €520 million
(€500 million in 2023)
CONTACT DETAILS
cisalpinatours.com / [email protected]
Italy Corso Moncenisio, 41 - 10090 Rosta, Turin
France 5, Rue Barbès. 92120 Montrouge
Germany
Am Sandtorkai 31 - 20457 Hamburg
Spain
Calle Arequipa, 1 - 28043 Madrid
UK
5 Roundwood Avenue, Stockley Park, UB11 1AF Uxbridge
Cyprus 82 Nicou & Despina Pattichi, Limassol, CY-3070
KEY PEOPLE
Giorgio Garcea chief commercial & operations officer, Marco Sighinolfi chief financial officer, Alessandro Bruni chief information officer, Gabriele Querelante chief human resource officer, Loretta Bartolucci commercial director, Cristina Stacchini global industry relations manager, Marion Bozzoli Hangl group head of marketing, David Hollands country manager UK, Jean Michelle Comte country manager France, Virginia Vinuesa country manager Spain, Markus Tengler country manager Germany, Juliana Trivelato country
manager Switzerland & Brazil, Rosario Mariani country manager USA, Vaso Nikola
Leonidou country manager Cyprus, Fatih Gider country manager Turkey
FULL-TIME EQUIVALENT STAFF
590
(Italy), 684 (global)
MAIN INDUSTRY SECTORS OF CLIENTS
Charity
and not for profit, Chemical industries, Construction, Defence and aerospace,
Education, Engineering, Financial and professional services, Food, drink and
tobacco, Forestry, wood, pulp and paper, Government and public sector,
Healthcare and pharmaceutical, Hotels, tourism and catering, Information
technology, Manufacturing, Media and entertainment, Music and film touring, Oil
and gas, Property, Retail, Shipping and fisheries, Sport, Telecoms and postal
services, Textiles, Transport sector and logistics, Utilities
ADDITIONAL SERVICES OFFERED
Consultancy,
Group travel, Incentives, Leisure travel, Meetings and events, Passport and
visa services, Sustainability programmes, Traveller wellbeing services, Venue
sourcing, VIP travel
AVERAGE LENGTH OF SERVICE / EXPERIENCE
8 years / 15 years
ESG/CSR POLICIES
Committed
to net zero by 2050, EcoVadis Bronze, ISO 14000 series certification, ISO 27001
certification, ISO 9000 series certification, SBTI commitment
DEI
POLICIES
Equal
pay or gender pay gap reporting policy, Flexible working policy (e.g. hybrid or
remote working), Recruitment and selection policy
NETWORKS, CONSORTIA & ASSOCIATIONS
Altour (formerly Travel Leaders), GBTA, VDR
NUMBER OF TRANSACTIONS IN 2024
2,350,000 (Air
43%, Hotel 31%, Rail 20% Car 4%, MICE 2%)
PROPORTION OF ONLINE BOOKINGS
25% to 50%
GDS PARTNERS
Amadeus,
Sabre, Travelport
ONLINE BOOKING TOOLS
Argo,
Atriis, Concur, Cytric, Evolvi, Goelett, Proprietary booking tool, SilverRail,
Trainline
EXPENSE MANAGEMENT SYSTEMS
Bespoke
integrations, Concur, Cytric Expense
OTHER TECHNOLOGY
Air
reshopping, Auditing, Business intelligence, Data visualisation, Disruption
management, Holistic travel platform, Hotel reshopping, Integration with
customer ERPs, Meetings management, Mobile booking app, Mobile itinerary app,
Peer benchmarking, Personalised trip recommendations, Pre-invoicing tool for
invoicing prechecks, Pre-trip approval, Profile management, Quality assurance,
Sustainability reporting, Traveller tracking, Travel policy compliance
notifications, Travel risk management, Unused ticket management, Venue sourcing
tool
TECHNOLOGY
STRATEGY
Act
as partner/reseller for other technology providers, Build proprietary
technology in-house, Hire third-party developers
TECHNOLOGY
PARTNERS
Amadeus,
Conferma, Crisis24, Cvent, Evolvi, International SOS, Midoco, Oversee, Sabre,
SilverRail, Trainline, Travelogix, Travelport, TripStax, Umbrella
NDC
AND DIRECT CONNECTS
Atriis,
Farelogix, NDC content from GDS, Supplier direct connects, Travelfusion
BIGGEST
INNOVATION OF THE YEAR
Strategic
international expansion, strengthening its global presence and enabling
consistent, locally adapted service for multinational clients. Revamped
CISALPINA BI tool (powered by Qlik Sense) for real-time data insights and cost
control, alongside a new multichannel digital booking platform enhancing user
experience for both clients and consultants. Reinforced
24/7 service and gained recognition through global bids and awards for
AI-driven tools and consulting excellence. Growing in specific market segments via VAAM Division, supporting non-profit, missionary,
adoption, and volunteer travel, as well as bespoke luxury travel
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020