RANKING / GROSS SALES IN 2024
3rd in Europe / €4 billion
(€4.4 billion in 2023)
5th in Benelux / €187.2 million
(€197.2 million in 2023)
2nd in France / €632 million
(€667 million in 2023)
3rd in Germany / €369 million
(€390 million in 2023)
4th in Italy / €335 million (€354.5 million in 2023)
3rd in the Nordics (via partnership with Berg-Hansen) / €350 million (€318 million in 2023)
6th in Spain / €200.3 million (€210.6 million in 2023)
9th in the UK / £570.6 million (£680 million in 2023)
(Figures from 2023 have been restated after receiving additional information)
CONTACT DETAILS
mycwt.com
Belgium
Botanic Tower, Boulevard Saint-Lazare 4-10, B-1210 Brussels
Netherlands
De Entree 159, Oval Tower, 1101 HE Amsterdam
France
Tour Horizons, 30, Cours de l'Ile Seguin, 92100 Boulogne-Billancourt
Germany
Taunus Tower, Mergenthalerallee 73-75, D-65760 Eschborn
Italy
Via S. Cannizzaro, 83, 00156 Rome
Denmark
Ørestads Boulevard 35, 2300 Copenhagen S
Finland
Työpajankatu 9 D, 00580 Helsinki
Iceland
Skógarhlíð 12, 105 Reykjavík
Norway
Kirkegata 15, N-0153 Oslo
Sweden
Tjurhornsgränd 6, 121 63 Johanneshov
Spain
c/ Julián Camarillo, 4B | Edificio II. Acceso A, 28037 Madrid
UK
40 Bank St, London E14 5NR
KEY PEOPLE
Patrick Andersen president & chief executive officer, Doug Anderson chief operating officer, John Pelant chief experience & technology officer, Nick Vournakis chief customer officer, Brian Mogler chief partnership officer, Julia Kou chief strategy officer, Lauren Aste chief legal officer, Laura Watterson chief human resources officer, Mike Wildes chief financial officer (interim), Raphael Pasdeloup SVP customer management, Tammy Morgan VP customer solutions, Phil Wooster head of global sales
FULL-TIME EQUIVALENT STAFF
212
(Benelux), 500 (France), 143 (Germany), 500 (Italy), 626 (Spain), 440 (UK), 9,600
(global)
MAIN INDUSTRY SECTORS OF CLIENTS
Agriculture
and other rural, Charity and not for profit, Chemical industries, Construction,
Defence and aerospace, Engineering, Financial and professional services, Food,
drink and tobacco, Government and public sector, Healthcare and pharmaceutical,
Hotels, tourism and catering, Information technology, Manufacturing, Media and
entertainment, Mining, Music and film touring, Oil and gas, Retail, Sport,
Telecoms and postal services, Transport sector and logistics, Utilities
ADDITIONAL SERVICES OFFERED
Consultancy,
Group travel, Incentives, Leisure travel, Meetings and events, Passport and
visa services, Sustainability programmes, Traveller wellbeing services, Venue
sourcing, VIP travel
AVERAGE LENGTH OF SERVICE
13 years
ESG/CSR POLICIES
CDP
participation, Committed to net zero by 2050, ISO 14000 series certification,
ISO 20121 certification, SBTI commitment, UN Sustainable Development Goals
DEI
POLICIES
Equal
pay or gender pay gap reporting policy, Flexible working policy, Own DEI policies, Recruitment and selection policy,
Veterans/military policy
NETWORKS, CONSORTIA & ASSOCIATIONS
The BTA, DBTA, FBTA, GBTA, GEBTA, ITM, NATM, NBTA,
SBTA, VDR
GDS PARTNERS
Amadeus,
Sabre
ONLINE BOOKING TOOLS
Argo,
Concur, Cytric, Deem, GetThere, Proprietary booking tool, Serko, Spotnana, VOB
(in Turkey), Zillious (in India)
EXPENSE MANAGEMENT SYSTEMS
Certify,
Concur, Cytric Expense, Emburse, Serko Zeno
OTHER TECHNOLOGY
Air
reshopping, Auditing, Business intelligence, Cross-channel and OBT approvals, Data
visualisation, Disruption management, Holistic travel platform, Hotel
reshopping, Meetings management, Mobile booking app, Mobile itinerary app, Peer
benchmarking, Personalised trip recommendations, Pre-trip approval, Profile
management, Quality assurance, Sustainability reporting, Traveller tracking, Travel
policy compliance notifications, Travel risk management, Unused ticket
management, Program Messenger – proprietary communication service for companies
to send automated emails & SMS to travellers, Guest travel solutions via
Serko, Virtual payment solutions via Conferma, VAT reclaim solutions, Tax and
immigration compliance solutions via Tracker Software Technologies
TECHNOLOGY
STRATEGY
Acquire
third-party developers of technology, Act as partner/reseller for other
technology providers, Build proprietary technology in-house, Hire third-party
developers
TECHNOLOGY
PARTNERS
Amadeus,
Conferma, Crisis24, Cvent, International SOS, Onsolve, Outpayce, Sabre,
SilverRail, ThoughtSpot, Thrust Carbon, Trainline, TravCom, Wenrix
NDC
AND DIRECT CONNECTS
NDC
content from GDS, Travelfusion
BIGGEST
INNOVATION OF THE YEAR
Deployed
artificial intelligence-powered solutions across its suite of products and
services, significantly enhancing both internal efficiency and external
customer value. Last year, the company added GenAI capabilities to its Analytics business
intelligence and reporting solution. Users can now enter search queries in
natural language, instead of keyword-based phrases
• See also: Europe's Leading TMCs 2024,
2023,
2022,
2021
& 2020