Travel search engine Skyscanner has launched a Facebook Messenger bot, allowing users to search for flights “conversationally”.
Available to any Messenger user, travellers will be able to interact with the bot to ask for live flight prices, as well as to ask Skyscanner for “destination inspiration”.
Skyscanner said the search bot responds with answers to user queries in a “natural conversational manner”. Messenger users can then follow a link to Skyscanner's site to book their chosen travel itinerary.
Skyscanner director Filip Filipov said: “The messaging economy and conversational search are areas which we believe are incredibly important evolutionary features for the travel industry.
“It has been a top priority for us to take a pioneering approach when it comes to building a bot for the Messenger Platform.
“We want to make travel search as easily accessible as possible, and believe that the launch of our Messenger bot will allow more people to search for their travel in a fun and informative way,” he added.
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