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Air Travel

Birmingham airport utilises Twitter for updates

By Molly Dyson / 29 September 2017 / Contact Reporter
Share

Birmingham airport has launched a new initiative that sees passengers receiving real-time flight updates to their Twitter accounts thanks to a new service called Flightsmart.

Using the @FlyBHX handle, the new free service allows Twitter users to sign up to receive regular updates and information on their flight, from check-in to flight departure. Customers can also receive notifications of any cancellations or delays.

Travellers can sign up via the airport’s website or using their personal Twitter account. In addition to flight updates, the service will notify users of other important information and commercial offers available at the airport. The service is offered by Cork-based technology firm TIC.

David Winstanley, Birmingham airport COO, said: “Flightsmart allows passengers to enjoy their time at the airport, making the most of the facilities, rather than constantly looking at the flight screens. It will also allow friends and loved ones to track flight statuses and we hope to be able to roll the service out through other social media channels in the very near future.”

birminghamairport.co.uk/important-information

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