BRITISH AIRWAYS has introduced a new first class check-in area at Heathrow Terminal 4 which customers reach through an imposing entrance. Conceived to give premium class passengers real privacy the area has its walls finished on rich rosewood with a black granite effect for the desks, new flooring and improved lighting. First class passengers are also to gain the benefits of advanced headphones which, it is claimed, will further reduce the ambient cabin noises which can be infuriating when listening to music or watching a film.
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