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Accommodation

Marriott implements temporary leave and closes hotels

By Donna M. Airoldi / 18 March 2020 / Contact Reporter
Business Travel News on X

Marriott International is beginning to furlough tens of thousands of employees as it plans to increase its hotel closings around the world in light of the coronavirus outbreak, The Wall Street Journal reported.

The newspaper reported that the company began to shut down some of its managed properties last week and will make additional closures this week. Marriott has about 7,300 hotels worldwide.

"As travel restrictions and social distancing efforts around the world become more widespread, we are experiencing significant drops in demand at properties globally with an uncertain duration," a Marriott spokesperson told BTN. "We are adjusting global operations accordingly, which has meant either reduction in hours or a temporary leave for many of our associates at our properties. Our associates will keep their health benefits during this difficult period and continue to be eligible for company-paid free short-term disability that provides income protection should they get sick. We are working quickly to mitigate the impact to our business while also focusing on assisting our associates, our guests and our owners. While the ultimate impact is difficult to predict at this time given the fluidity of the situation, we remain confident in our long-term prospects."

During its February earnings call, at a time when it appeared the virus was still mainly affecting the Asia Pacific market, the company said that about 90 of its 375 properties across Greater China had been closed, and that February's revenue per available room in China had declined nearly 90 per cent compared with the same period last year.

Marriott also has relaxed its cancellation policies for hotels globally.

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