SITA's seventh annual Airline IT Trends Survey, released last week, seems to indicate that the IATA goal of total airline electronic ticketing by 2008 might be wishful thinking, but even as these words are being put together the major players are getting more and more consumer IT minded (see Birmingham and US Airways in this issue of ABTN). The SITA survey shows that over 70% of the world's airlines currently sell tickets through the Internet, E-tickets now make up 30% of all tickets issued by airlines (up from 19% in 2004), and that 60% of carriers will be using bar coded boarding passes by the end of 2007, giving travellers the convenience of printing the passes out at home or in the office.
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