Nick Vournakis (left) and Derek Sharp (right)
Travel management company CWT has promoted executives Nick
Vournakis and Derek Sharp and installed both on the company's Executive
Leadership Team, the company announced Thursday. COO Niklas Andreen is set to
depart the company, according to CWT.
The moves are part of an effort to structurally delineate
between the customer and traveller experience, CEO Michelle McKinney Frymire
said in a statement. "Separating Customer and Traveller Experience into
distinct functions will flatten our leadership structure and bring greater
focus to our strategic initiatives moving forward. This also aligns the
business units with our recently announced investment plans."
Vournakis, formerly managing director of CWT's global
customer group, will become EVP and chief customer officer. He has spent more
than 20 years with CWT, holding a variety of positions, including SVP general
manager of CWT Canada, SVP of global marketing and VP of solutions group
worldwide.
Sharp, previously COO for CWT's Roomit hotel platform, will
become EVP and chief traveller experience officer, according to CWT. Sharp also
formerly headed CWT Meetings & Events. He joined CWT in 2018 after eight
years at travel technology firm Travelport, including a stint as president and
managing director.
Both Vournakis and Sharp will report directly to McKinney
Frymire. The appointments are effective as of 1 December.
It wasn't immediately clear when or to where Andreen would
depart. "The transformation that he and his team have achieved positions
us for ongoing success and I extend my thanks and deep gratitude to him for his
friendship, leadership and contributions to CWT," said McKinney Frymire.