James Parkhouse is CEO of Capita Travel and Events and a board member of the Business Travel Association.
In the latest episode of BTN Europe's 'In conversation with...' podcast series, editor-in-chief Andy Hoskins speaks to James Parkhouse, CEO of Capita Travel and Events.
Parkhouse discusses how the TMC is navigating through the pandemic, how the nature of its clientbase has worked to its advantage, and the future of TMCs and business travel volumes.
He also talks about the 'remarkable resilience' of the corporate travel industry, consolidation among TMCs, and addresses the organisation's potential departure from Capita plc.
Parkhouse has more than 20 years’ experience in business leadership, management consultancy and programme management in both private and public sector organisations.
Click on the player below to listen to or download the episode, or to subscribe to the series via Spotify or Apple Podcasts. Alternatively, explore all previous BTN Europe podcasts here.