Protravel International and Tzell Travel Group, part of the
Internova Travel Group (formerly Travel Leaders Group), have launched a new travel health & safety desk,
available 24 hours a day, to provide its consultants with the latest
information on Covid-19 destination policies, security issues and other concerns.
The service includes a portal with an up-to-date interactive Covid-19 travel
entry requirements map, a request for information email and hotline number.
The service is staffed by safety and security experts at
Exlog Global, a risk management company headquartered in Florida. The service
is an extension of an agreement sister company, Altour, has in place.
The desk’s experts
provide guidance related to border closures, flight suspensions, mandatory
quarantines or Covid-19 testing requirements.
Angie Licea, president of Protravel International and Tzell
Travel Group, said: “During this pandemic, traveller health and safety issues
are a primary concern. For advisors, it’s challenging to keep up with the
constant changes on destination policies and requirements.”
“We want to ensure our clients have accurate guidance when
making travel plans. Logistics can get particularly complex when travellers are
traveling to multiple countries and have different passports,” Licea said. “Our
health and safety desk can answer all those detailed questions about various
requirements, restrictions and procedures, depending on citizenship.”
The service is also available to the TMCs’ clients for a fee.