FCm Travel Solutions has enhanced its traveller alert service in partnership with security specialist red24.
The service is free, but requires clients to opt-in as present. As well as significant world events, it will inform travellers of local issues via a daily news update segmented into regions covering Asia Pacific, Europe, Middle East and Africa, North America, Latin America and Caribbean regions. Within each region, events are graded low, medium, high or extreme.
Marketing manager Sue Robinson said the upgrade was needed because companies had an increasing focus on duty of care.
“Red24 will provide a much more comprehensive service than we can ourselves in house. It’s not just about ash clouds, tsunamis or the big, big issues, but equally importantly for example, if fog closes Heathrow and you are going to miss a connection to Paris to close a deal.”
FCm has alos appointed Alex Armstrong to the post of global director of sales. He joined FCm’s parent company Flight Centre UK in 2000 as business development manager.