FCM Travel Solutions is launching a new online booking solution called Seeqa that aggregates GDS, non-GDS and FCM’s proprietary content within one system.
Built on the Amadeus cytric platform, Seeqa allows FCM to develop an exclusive roadmap for the platform’s capabilities, which includes integrating FCM’s own technology applications and bespoke content.
FCM says the first step in evolving the platform’s functionality will be the integration of its AI chatbot-based app Sam, which supports business travellers with all aspects of travel throughout their trip. Meanwhile, integration with FCM’s proprietary content includes its Smartstay hotel programme, which gives clients access to added value benefits at more than 5,000 properties worldwide.
Seeqa is fully integrated within FCM Connect, the company’s suite of travel technology tools unveiled in September 2017. Travellers and bookers can access Seeqa via Connect’s ‘Hub’, a single sign-on gateway for PC, tablets and mobile devices.
Through Seeqa, users can plan, book and purchase air, hotel, car, rail and other ancillary services within company policy. FCM says a tight integration with other Connect services ensures booking flows are further optimised for a seamless user experience.
Seeqa can be personalised using more than 900 settings, meaning the platform can be configured according to the corporate’s preferred suppliers, special rates and travel policies. Searches take into account the traveller’s personal booking history and overall comfort preferences.
Users can also ‘speed book’ recurring flights and hotels in less than 30 seconds, according to FCM. The company says further developments will allow frequent trips to be booked directly via the traveller’s preferred channels, including Hub and Sam.
Marcus Ekland, global general manager of FCM Travel Solutions, said: “In a fast-changing business travel environment, we recognise the need to continue to innovate our products and services and look ahead to the future needs of our clients, in order for FCM to stay at the forefront of the TMC sector.
“Seeqa allows us to build custom booking flows, the first of which is full integration in Sam. We will continue to integrate Seeqa into other components of FCM Connect so that travellers, bookers and arrangers can book all the content they need through mobile, chat, online or even directly in Hub. Our FCM Labs division is also working on additional functionality such as multi-office search functionality whereby the user can search fares on a certain route within Seeqa in multiple FCM countries to find the most cost-effective option.”
FCM will debut Seeqa this week at the Business Travel Show on stand B130. To register to attend, click here.
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