Companies around the world will face an increasingly complex
risk landscape, with employee health and civil unrest highlighted as some of
the top challenges for the year ahead, according to outlook reports by two risk
management providers.
The International SOS Risk Outlook 2022 report includes data
from a survey of nearly 1,000 risk professionals across 75 countries, as well
as insight from the Workforce Resilience Council and International SOS proprietary data. It
indicates that more than half (56 per cent) of organisations plan to increase
spending on both mental and physical health support for employees.
That trend comes as 36 per cent of respondents expect mental
health to cause a significant decrease in productivity in 2022 as organisations
face the dual challenge of the physical aspects of Covid-19 safety and a global
mental health crisis made worse by the pandemic.
As organisations begin planning their return to travel, 69
per cent of decision makers responsible for business travel expect risk levels
to increase or stay the same next year.
Covid-19 will continue to pose a significant operational
challenge in 2022, according to International SOS, with 36 per cent of respondents in
Western Europe and the Americas saying the need to define testing and vaccine
policies was an issue compared to the global average of 25 per cent.
Meanwhile, as concern over climate change grows, 21 per cent
of those polled saying natural disasters such as extreme weather could pose disruptions
next year. This was closely followed by transport concerns (19 per cent) – for local,
domestic and international travel – and security threats and civil unrest (16
per cent).
Dr Neil Nerwich, group medical director at International
SOS, said: “In 2022 we are facing a layered threat environment. Entering the
third year of the pandemic, while Covid-19 and the fallout from lockdowns
continue to be major disruptors, other risks are coming back to the fore as
travel resumes.”
Mick Sharp, the company’s group director of security
services, added: “In 2022 organisations must be aware that perennial security
concerns such as crime, civil unrest, terrorism, or other geopolitical issues
have not gone away due to the pandemic. In many cases the risks from these
concerns have actually grown. Tensions around pandemic lockdowns, vaccine
rollouts and perceived infringements on civil liberties have fuelled civil
unrest and violence in some locations. With the increased use of vaccine
mandates or restrictions on unvaccinated individuals around the world, we can
expect to see tensions heighten throughout 2022.
“Aside from the Covid-19 related triggers, natural disasters,
geopolitics, domestic conflict and crime will continue to impact organisations
globally. This impact will further increase in 2022 with a growing return to
travel and an increased focus on the duty of care requirements of an in-country
workforce.”
Meanwhile, independent health, travel and security-related
risk management solutions provider Healix also highlighted civil unrest as one
of the top five challenges facing businesses in its annual Risk Outlook report.
The company said anger at government responses to the pandemic
has “added fuel to the fire” during unrest in Tunisia, Colombia, Lebanon and
South Africa. In addition, as international travel returns, the global economic
recovery has begun but Healix said the gap is widening between advanced and
developing economies, owing primarily to vaccine inequality and a lack of
financial support.
Other risks predicted by Healix to be top concerns for 2022
include supply chain constraints, the rise of ransomware caused by the growing
trend of remote working, climate change, and the continued threat of a new influenza
epidemic.
Chris Job, director of risk management services at Healix,
said: “This year, there has been an increase in global travel, particularly for
businesses, as face-to-face interactions become preferable following months of
virtual meetings. This increase will see familiar risks and challenges
re-emerge for organisations in terms of ensuring the health, safety and
security of their people and assets, which for the last 18 months have slipped
down the agenda.
“As we continue the return to normal, businesses will need
to provide more reassurance to their employees and instil confidence that they
have the necessary plans and resilience programmes in place to protect their
people, assets and operations.”