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Egencia, the business travel arm of Expedia, has announced the release of its Trip Navigator app for Android smartphones.
The app gives ‘real time’ updates to their itinerary while on the move.
Trip Navigator is designed to make it easier for corporate travellers to deal with last-minute itinerary changes such as cancelled or delayed flights, booking a hotel if necessary, or providing details of how a major event is affecting travel plans.
A “callback” option is also available to “select travellers in the US” through the Trip Navigator app whereby an Egencia consultant will contact the travellers to offer further assistance with trip changes.
“The client response to Egencia TripNavigator has been very positive so far,” says Rob Greyber, Egencia’s president. “Over the last 12 months, our worldwide mobile bookings have doubled and we've only just started in our ambitions.
“The intent is to keep raising the bar in order to bring the very best consumer experience to corporate travellers.”Egencia also said it will offer an iPad version of its mobile application and continue focusing on creating personalised mobile shopping and booking that is “seamlessly integrated into Egencia’s travel management and consultant services”.