Santander has appointed Capita Business Travel to manage its UK travel.
The appointment followed a competitive tender process earlier this year.
According to Capita,Santander will achieve “dramatically reduced service fee costs alongside lower direct travel expenditure”.
Mark Payne,Santander’s travel manager, said cost reduction had been a key measure when deciding who to award the contract to, alongside technology that delivers to the end user.
“Organisations such as ours, with a high domestic spend profile in hotels, rail, meetings and point to point air, are often not well served by generalist travel management companies in every one of these areas, he said.
However, he found Capita Business Travel’s offering to be “innovative, cost-efficient and user-friendly”.
Matt Selby, Capita’s director of sales and marketing services, said Santander’s service, account management, and reservation and online technologies are now controlled and managed under a single contract.
“Integrating specialist services allows us to offer a unique value proposition to align with travel managers’ procurement agenda,” he said.
“Organisations with a sophisticated understanding of their requirements are now able to gain from accountable and sustainable savings opportunities, delivered by specialists.”