Strategic Meetings Summit London, 26 September,
September 29 2022, Kimpton Fitzroy London
Friday 30 September 2022, JW Marriott Grosvenor
Travel management firm CTI has partnered with Air Refund as it aims to make it easier for its travellers to claim compensation for delays, cancellations and overbookings.
CTI research claims that 5 per cent of its clients’ flights are affected by delay or cancellation.
The deal, a first for a UK independent TMC, means travellers will be able to claim compensations averaging around 400€ depending on distance flown
Clive Wratten, CEO of CTI, said: “We have identified the need for clients to easily claim for disrupted flights, and we are pleased to be the first independent UK travel company to offer this service.
“Our airline partners deliver an efficient and trouble-free service the vast majority of the time. With compensation as an entitlement by law for every passenger, we are simply enabling our clients to claim easily when disruption occasionally happens.”