Alexa is the brain behind Amazon Echo and enables customers to access services such as sports scores, music and news.
Avios has created puts first capability/skill that enables Travel Rewards Programme members access to their latest balance as well as asking for suggestion on how to boost their balance.
“Avios is passionate about embracing new technologies that enable our customers to interact with Avios in new and innovative ways.” said Paul Miller, director of strategic innovation at Avios. “We believe that working with Amazon to offer the Avios skill for Alexa will increase our ability to make recommendations that will inspire customers to travel using their points.”
Alexa is a cloud-based voice service and has the ability to adapt to personal speech patterns, vocabulary and preferences.
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