< PrevNext > 14. Gray Dawes Travel (£210m) Share The Octagon, 27 Middleborough, Colchester, Essex, CO1 1TG08448 553700gdg.travel[email protected]UK business travel gross sales 2019 £210,000,000New business 2019 £39,000,000Key people Suzanne Horner, Chief executive officer; David Bishop, Commercial director; Richard Allardice, Finance director; Steve Fisher, Chief technology officer; Allison Knight, Director of operations.Main industry sectors of clients Fashion, technology, construction, financial services, professional sport.Services offered in addition to business travel Gray Dawes Events, Gray Dawes Consulting, Gray Dawes Holidays.Type of company Family business.Number of transactions in 2019 533,000 Transactions handled online 57%(Air 35% • Hotel 28% • Rail 35% • Car 1% • MICE 1%)Locations and networks Colchester, London, Amersham, Leeds, Cambridge, Manchester, Leamington Spa, Stoneleigh. Partner offices in 100+ countries. The BTA, Radius Travel.UK full-time equivalent staff 264 Average years of service/experience 14 yrs/19 yrsGDS and technology Travelport. YourTrip online booking tool and app (Atriis), YourTravel App mobile itinerary management tool, PowerBI reporting suite (Microsoft), YourProfile profile management, YourData data warehouse, YourHub invoice storage and itinerary management tool, Certify expense management.Biggest innovations in 2019 Developed a 'retailing strategy' using the YourTrip booking solution for agents, bookers and travellers, ultimately allowing total trip cost management.TMC description One of the UK’s leading independent travel management companies, Gray Dawes has “built a reputation synonymous with service delivery”.