< PrevNext > 12. Click Travel (£287m) Share Alpha Tower, Suffolk Street Queensway, Birmingham, B1 1TT0844 745 2121clicktravel.com[email protected]UK business travel gross sales 2019 £287,000,000New business 2019 £45,000,000 Key people James McLean, Co-founder and chief financial officer; Jill Palmer, Chief executive officer; Chris Vince, Director of operations; Vicki Williams, Director of sales and implementation; Robin Smith, Chief product engineer.Main industry sectors of clients Retail, public sector, construction, utilities, charities.Services offered in addition to business travel MICE Type of company Privately owned. Number of transactions in 2019 2,400,000 Transactions handled online 98%(Air 19% • Hotel 41% • Rail 32% • Car 1%• MICE 6% • Other 1%)Locations and networks Birmingham. Advantage Travel Partnership.UK full-time equivalent staff 226 Average years of service/experience 5.6 yrs/11.5 yrsGDS and technology Travelport (Galileo). Award-winning Click Travel self-booking platform (proprietary) and new mobile app for Apple and Android users collates content from GDS, NDC and direct connections including BA, Lufthansa, Booking.com and Premier Inn, with in-app chat, AI travel assistant and bespoke policy.Biggest innovations in 2019 Launched its brand new itinerary app which gives users instant access to all bookings on one timeline, making it quicker and easier to get the travel information they need, even o line. Features notifications, e-tickets, Google maps and directions. TMC description Click Travel is one of the UK’s fastest-growing TMCs and uses “next-generation technology to make booking business travel smooth and cost-effective”. The company says it works with companies of all sizes and offers 24/7 support, crisis management and its own rail platform.