< PrevNext > 2. CWT (£1,253m*) Share Maple House, Potters Bar, Herts, EN6 5RF020 3353 0000mycwt.comUK business travel gross sales 2019 £1,253,000,000 (BTN Europe estimate)Key people Kurt Ekert, CEO and president; Kelly Kuhn, Chief customer officer; Niklas Andreen, Chief traveler experience officer; Patrick Andersen, Chief commercial officer and president of RoomIt; Michelle McKinney Frymire, Chief finance and strategy officer.Main industry sectors of clients All sectors.Services offered in addition to business travel Meetings and events, consultancy, hotels, military and government, energy, resources and marine.Type of company Privately owned.Locations and networks Birmingham, Edinburgh, Glasgow, London, Preston, Warrington. In 145 countries worldwide. ETTSA, ABTA, BTA.UK full-time equivalent staff 1,075 (2018 figure); 16,000 worldwide.GDS and technology Amadeus, Sabre. myCWT employee-facing mobile and desktop tool for air and hotel bookings (with policy integration and configurable cap rates), itinerary management with delay/cancellation notifications, airline check-in, incident/medical alerts, profile updates, arranger booking/trip management on behalf of travellers, click-to-call an agent or safety and security professional, and agent chat. Online booking tools (Cytric, GetThere, Serko, SAP Concur), CWT Program Messenger employee messaging system, CWT Travel Consolidator data aggregation platform, CWT AnalytIQs real-time data and benchmarking, AnswerIQ reporting and visualisation tool, traveller tracking, reporting and security alerts, fare predictor tool, pre- and post-ticketing price optimisation.Biggest innovations in 2019 The CWT app continues to attract 200+ registrations per day.TMC description CWT describes itself as “the leading business-to-business-for-employees (B2B4E) travel management platform”. The company has a century and a half of history in the Ask Mr Foster and the Compagnie Internationale des Wagons-Lits travel agencies which merged in 1994 to form Carlson Wagonlit. The company rebranded to CWT in early 2019.