Virgin Trains is looking for new members to assist with its Passengers” Panel.
The development is timely given the chaos that the operator was thrown into this week as work over-runs caused tens of thousands of passengers to endure commuter misery.
Virgin Trains was forced to advise passengers not to travel on its West Coast Main Line services following Network Rail”s late finish to engineering work at Rugby that tipped the New Year return into meltdown.
The Panel will meet Virgin Trains managing director Chris Gibb and his senior team to put forward comments and suggestions. ”This unique opportunity allows passengers to tell Virgin what they think about our services, stations and trains,” said a company statement.
”Membership is open to all and we are looking for a cross-section of both business and leisure passengers across all our routes.”
Meeting three times a year, the first feedback session is next month, with Panel members receiving complimentary first class travel to meetings. After attending two such sessions, members will be entitled to two pairs of first class tickets for use on any Virgin Trains journey.
Applicants should apply in writing, indicating which areas of the Virgin Trains business they would like to discuss.
Details including postal address, email, age and which routes applicants travel most, should be sent to: [email protected]. Deadline is 18 January.