The Business Travel Show has published its annual buyer survey and has found the top 20 issues facing travel buyers this year.
It surveyed 179 buyers from the UK and Europe and highlighted concerns around airline pricing, cost savings, rise in hotel rates and traveller safety.
The study also compares the findings to last year’s results.
2014/2015 | 2013/2014 |
- Airline pricing – increases, lack of transparency and negotiation concerns
| NDC |
- Controlling costs and managing spend
| Travel management 2.0 |
- Compliance and enforcing policy adherence
| Data |
- Increased hotel rates
| Sustainability |
- Traveller safety
| Meetings management |
- Cost savings
| Mobile apps |
- Ancillary fees
| Technological developments |
- The role of the TMC
| Free Wi-Fi in hotels and on airlines |
- Online adoption
| CSR |
- Cost increases
| Terrorism |
- Balancing traveller needs while staying within budget
| Gamification |
- Online vs TMC pricing
| Relaxation of policy |
- Sustainability
| Airline bankruptcy |
- GDS content
| Integration of social and travel tools |
- Supplier consolidation
| Ancillary fees |
- Mobile technology & solutions
| Airline consolidation |
- Airline consolidation
| Risk management |
- Availability and variety of low cost leisure tools
| Virtual meetings |
- The move towards traveller management
| Fuel increases |
- Stakeholder management
| Less reliance on TMCs |
Do you agree with the results? Let us know in the comment box below.
BBT is a media partner of the Business Travel Show which takes place at the Olympia Grand, London on February 25-26 2015.