Business Travel News Europe
Business Travel News Europe
  • NEWSOpen Menu
    • Accommodation
    • Air Travel
    • Ground Transport
    • Management
    • Meetings
    • On the Move
    • Payment & Expense
    • Sustainability
    • Technology
    • TMC & Distribution
    • Travel Procurement
    • Recent Issues
  • FEATURESOpen Menu
    • View All Features
  • CONVERSATIONSOpen Menu
    • Interviews and Q&As
    • Guest columns
    • Podcasts
    • VIEW ALL CONVERSATIONS
  • RESOURCESOpen Menu
    • Travel Risk Outlook 2026
    • The 2026 Hotlist
    • The 2025 Travel Manager Salary & Job Satisfaction report
    • Spotlight Series: Ground transportation 2025
    • The 2025 Business Travel Sustainability report
    • Spotlight Series: Accommodation 2025
    • Europe's Leading TMCs 2025
    • Spotlight Series: Air travel 2025
    • The 2025 Hotlist
    • The 2024 Travel Manager Salary & Job Satisfaction survey
    • Spotlight Series: Ground transportation 2024
    • Ecosystem Play – the 2024 travel tech report
    • Navigating towards net zero
    • Taking Flight: Small & midsize travel programmes
    • Spotlight Series: Accommodation 2024
    • Spotlight Series: Air travel 2024
    • Meetings Management 2024
    • Spotlight Series: Travel management companies 2024
  • EVENTSOpen Menu
    • All BTN News Desks
    • Webinars
    • Business Travel Show Europe
    • Business Travel Awards Europe
    • Business Travel ESG Summit
    • Entertainment Sports & Media Travel Summit
    • Business Travel Tech Talk
    • Business Travel Trends Forecasts
    • Strategic Meetings Summit
    • Business Travel Lodging Summit
    • Global Travel Risk Summit
    • VIEW ALL EVENTS
  • SUBSCRIBE
Business Travel News Europe
  • Business Travel News Europe on X
  • BTN Europe on LinkedIn
  • BTN Europe on Facebook
  • NEWS
    • Accommodation
    • Air Travel
    • Ground Transport
    • Management
    • Meetings
    • On the Move
    • Payment & Expense
    • Sustainability
    • Technology
    • TMC & Distribution
    • Travel Procurement
    • Recent Issues
    SubscribeBTN Europe newsletters
  • FEATURES
    • View All Features
    SMM’s next evolution puts experience first
    Arcadis and FCM buck norm with decade-long TMC contract
    Cvent tech roadmap: Candy Land of AI upgrades

  • CONVERSATIONS
    • Interviews and Q&As
    • Guest columns
    • Podcasts
    • VIEW ALL CONVERSATIONS
    What greater cross-Channel rail competition could mean for businessesWhat greater cross-Channel rail competition could mean for businesses
    HRS: AI could cut corporate travel task costs by 75 per centHRS: AI could cut corporate travel task costs by 75 per cent
    Kayak clarifies position in the business travel marketplaceKayak clarifies position in the business travel marketplace
  • RESOURCES
    • Travel Risk Outlook 2026
    • The 2026 Hotlist
    • The 2025 Travel Manager Salary & Job Satisfaction report
    • Spotlight Series: Ground transportation 2025
    • The 2025 Business Travel Sustainability report
    • Spotlight Series: Accommodation 2025
    • Europe's Leading TMCs 2025
    • Spotlight Series: Air travel 2025
    • The 2025 Hotlist
    • The 2024 Travel Manager Salary & Job Satisfaction survey
    • Spotlight Series: Ground transportation 2024
    • Ecosystem Play – the 2024 travel tech report
    • Navigating towards net zero
    • Taking Flight: Small & midsize travel programmes
    • Spotlight Series: Accommodation 2024
    • Spotlight Series: Air travel 2024
    • Meetings Management 2024
    • Spotlight Series: Travel management companies 2024
    Tools & ResourcesBTN Travel Management Tool BoxBTN AcademyBTN CommunitiesEurope's Leading TMCsBooking tools – the essential guideThe Spotlight SeriesThe HotlistThe Green ListTraveller Experience IndexCorporate Travel IndexGlossary of industry acronymsWhite Papers & Case Studies
  • EVENTS
    • All BTN News Desks
    • Webinars
    • Business Travel Show Europe
    • Business Travel Awards Europe
    • Business Travel ESG Summit
    • Entertainment Sports & Media Travel Summit
    • Business Travel Tech Talk
    • Business Travel Trends Forecasts
    • Strategic Meetings Summit
    • Business Travel Lodging Summit
    • Global Travel Risk Summit
    • VIEW ALL EVENTS
    7th Annual Government Travel Summit

    Convene, Arlington, VA - October 26, 2026

    14th Annual Business Travel Trends and Forecasts Toronto

    Sheraton Centre Toronto - 29 October, 2026

    3rd Annual Business Travel Tech Talk Boston

    Hyatt Regency Boston - 5 November, 2026

  • SUBSCRIBE

Ground Transport

Shapps: ‘Northern can only continue for months’

By Molly Dyson / 9 January 2020 / Contact Reporter
Business Travel News on X

Transport secretary Grant Shapps said the Northern Rail franchise can only “continue for a number of months” based on financial information.

Shapps announced to Parliament in October 2019 that he was issuing a request for proposal to Arriva Rail North, which runs the services, and the Operator of Last Resort after months of poor performance on the franchise.

Northern has come up against a number of issues in recent years, including widespread disruption caused by the introduction of new timetables and a large volume of strike action by members of the RMT union.

Earlier this month, Shapps said he would consider all options including stripping Arriva Rail North of the contract, saying the service being provided to passengers is “completely unacceptable”.

He said today that he has now had it confirmed based on “the most recent available financial information” that “the franchise will only be able to continue for a number of months”. However, he stressed that these details will not effect services or impact staff.

“The proposal I requested from Arriva Rail North (ARN) is being evaluated,” Shapps added. “Following completion of this process I will consider whether to award ARN a short-term management contract or whether to ask the Department for Transport’s own Operator of Last Resort to step in and deliver passenger services. Longer-term decisions on the franchise will be made in the light of the recommendations of the Williams Rail Review.”

Shapps said his decision will be based on “the key principles set out in the statement on how I use my rail franchising powers”, including protecting the interests of passenger, ensuring business and service continuity, ensuring value for money, and “the continued quality of the franchise proposition”.

He is due to announce his conclusion by the end of January.

Responding to Shapps’ comments, Chris Bell, Arriva’s MD of UK trains, said: “We accept services on the Northern network are not yet good enough and we sincerely apologies to our customers for our role in that.

“Many of the issues affecting the franchise, however, are outside the direct control of Northern. Assumptions were given when the plan for the franchise was developed that critical infrastructure projects would be delivered to enable growth and support capacity demands. Many of these have either been delayed or cancelled. This, along with unprecedented levels of strike action, has had a significant impact on the franchise – both in terms of service and financial performance.

“These challenges will continue to affect services irrespective of who is running them. What is needed is a new plan and, in that analysis, we are fully in agreement with government. That is why the government asked us to prepare a business plan for a shorter ‘Direct Award’.”

RMT general secretary Mick Cash has called Shapps’ comments “another fudge” on Northern, “but it still proves without a shadow of a doubt that [the government’s] private franchise model for running our railways is finished”.

Cash also said the transport secretary’s decision “makes a mockery of the imminent Williams Review which didn’t even consider the public ownership model”. “The spivs and speculators who have spent 25 years bleeding Britain’s railways dry should be told that the game is up for every single one of them and should be instructed to pack their bags and clear out.”

More Ground Transport
Related
Nox Mobility launches first night train service in GermanyNox Mobility to launch first night train service in Germany in 2027
Trainline signs agreement with Italian train operator ItaloItalo extends intermodal network
Chiltern_Oxford_Milton_KeynesChiltern Railways becomes latest UK train operator to be renationalised

SPONSORED CONTENT

Upper Class. Built for business.
Upper Class. Built for business.By Virgin Atlantic

The hours between meetings matter just as much as the meetings themselves. Time to prepare. Time to... KEEP READING

All your deliverables, delivered from the clouds
All your deliverables, delivered from the cloudsBy Virgin Atlantic

Feel the business... KEEP READING

Cathay Pacific: Elevating Your Business Travel Experience
Cathay Pacific: Elevating Your Business Travel ExperienceBy Cathay Pacific

As business travel accelerates, Cathay Pacific remains a leader, delivering seamless, end-to-end... KEEP READING

More Ground Transport

Nox Mobility to launch first night train service in Germany in 2027
Italo extends intermodal network
Chiltern Railways becomes latest UK train operator to be renationalised
Lyft to introduce global chauffeured booking portal

VIEW ALL
  • Most Read
  • Most Shared
  1. CWT Italy to cut 190 jobs as AI debate intensifies
  2. Italian air traffic control restored after widespread disruption
  3. Direct Travel ending TripStax third-party sales
  4. Amex GBT appoints Beauchamp to lead global strategic meetings
  5. Lufthansa Group wins battle for TAP Air Portugal stake
  1. Lufthansa renames Green Fares as EU tightens greenwashing rules
  2. Preferred Hotels & Resorts names Possenti Europe SVP
  3. Accor Q3 RevPAR rises as Middle East impact eases
  4. Hilton adds coordinator tools to SME platform
  5. IHG business travel revenue up 4 per cent in Q3
Business Travel News EuropeBusiness Travel News Europe
  • About us
  • Contact us
  • Advertise
  • EDITORIAL CALENDAR
  • Business Travel Show Europe
  • Business Travel News Europe on X
  • BTN Europe on LinkedIn
  • BTN Europe on Facebook
BUSINESS TRAVEL NEWS EUROPE
NORTHSTAR TRAVEL GROUP
Business Travel News Europe
  • About us
  • Contact us
  • Advertise
  • Editorial calendar
  • Editorial guidelines
  • Subscribe to BTN Europe
  • Subscribe to BTN U.S.
  • Privacy policy
  • Terms & conditions
  • Do Not Sell or Share My Data
Northstar Travel Group
  • Corporate travel
  • Business Travel Show
  • Business Travel Awards
  • BTN U.S.
  • The Beat
  • Travel Procurement

  • Travel Technology
  • Travel Tech Show
  • Phocuswire
  • Phocuswright
  • Intelliguide
  • Meetings & incentives
  • M&IT
  • AMI
  • ConventionSource
  • M&IT Awards

  • Retail travel
  • Travel Weekly
  • Travel Pulse

  • Northstar Travel Group
  • View all Northstar brands
BTNGroup
Business Travel News EuropeBusiness Travel NewsTravel ProcurementThe BeatBusiness Travel Show Europe
Northstar Travel Group
Copyright ©2026, Northstar Travel Media Ltd, New London House,172 Drury Lane, WC2B 5QR
RRManagement rrtestprocurement