HERTZ, the car rental giant, tells ABTN that it is now rolling out across its European network the well established US ”Instant Return” check-out system
This is built around an automated, hand held device with remote links to Hertz business and IT software. Instant Return helps clarify issues regarding damage and fuel levels, for example, as the rental representative now makes these checks in the physical presence of the customer.
Finally Instant Return will provide the customer a statement of charges or, dependent on the method of payment, their invoice.
It has now been extended to all key airports and downtown locations, a total of 39 branches, in France, Germany, Italy, Spain, Switzerland and the UK.
www.hertz.com
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