Technology: Managed corporate travel has different objectives and requirements to leisure, so is it time to abandon the pursuit of the consumer booking... KEEP READING

TREND: By all accounts, travellers are increasingly mixing business and leisure. Could incorporating leisure travel into managed programs enhance the... KEEP READING

Looking after neurodivergent and hidden needs business travellers... KEEP READING

Part one: Business travel should be accessible to all – find out how to deliver the right support for disabled travellers... KEEP READING

Corporate contracts: Inflated airfares and unpredictable volumes mean negotiated corporate deals are not the way forward in the current market, say some... KEEP READING

BACKGROUND: To appreciate today’s intricate distribution landscape it’s helpful to understand its circuitous backstory... KEEP READING

AIR CONTENT: Few areas of business travel are as divisive as NDC but it is transforming airline distribution whether it’s welcomed or not... KEEP READING

TMCs: As travel content becomes increasingly fragmented, travel management companies are facing a battle to knit all parties together... KEEP READING

TRAVEL MANAGERS: The evolution of travel distribution is manifesting in ways that aren’t all music to travel managers’ ears... KEEP READING

Platform can become virtual assistant for travel managers and enhance TMCs' service delivery... KEEP READING

Heralded as one answer to TMCs’ plummeting revenue during times of disruption, the subscription fee model has to date had a lukewarm reception among... KEEP READING

Almost a year has passed since business travel recovery began in earnest, so why are some TMCs still struggling with staffing and service levels, and is... KEEP READING

TMCs’ sometimes convoluted roster of fees is symptomatic of the multiple pressures they are facing, but should buyers be more sympathetic of their... KEEP READING

As supplier incentives decline and the proportion of TMCs' customer revenue grows, what does it mean for buyer relations and the quest for transparency?... KEEP READING

Leaders of four business travel organisations – GEBTA, GlobalStar, Advantage and the BTA – deliver their respective assessments of the TMC market... KEEP READING