*Leading TMC rankings include gathering data from hundreds of sources, but relies heavily on data TMCs provide. The submission process is clear that once certain deadlines pass, sales figures cannot be changed. BTN Europe was informed after the deadlines that an error was made submitting the 2025 business travel sales figure for TAG. 2025 gross business travel sales for TAG should be £151.2 million. Next year's ranking will be adjusted to reflect this.
RANKING / GROSS SALES IN 2025
65th in Europe €63.5 million** (€210.4 million in 2024)
**Revised to €173.9 on 30 June
25th in the UK £55.3 million*** (£178.5 million in 2024)
***Revised to £151.2 on 30 June
CONTACT DETAILS
www.tag-group.com / [email protected]
UK The Linen House, 253 Kilburn Lane, London W10 4BQ
COMPANY STRUCTURE
Private limited company e.g. Ltd, SARL/SAS, SRL, GmbH
PARENT/OWNER
ECI Partners, private equity firm, is the largest shareholder
KEY PEOPLE
Fred Stratford, chairman; Gabrielle Carr, chief operating officer; John McLaughlin, chief financial officer; Shane Barr, chief revenue officer; Bruce Wildgust, chief technology officer; Vicki Marcroft, chief people officer; Byron Carr, president of global touring; Simon Hughes, finance, director of commercial development
STAFF
UK 168, Europe 196, Global 467, Office-based 46, Home workers 117, Hybrid 304
MAIN INDUSTRY SECTORS OF CLIENTS
Financial and professional services, Media and entertainment, Music and film touring, Sport
ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Incentives, Leisure travel, Meetings and events, Passport and visa services, Sustainability programmes, Traveller well-being services, Venue sourcing, VIP travel
AVERAGE LENGTH OF SERVICE/EXPERIENCE
4 years/-
DEI POLICIES
Equal pay or gender pay gap reporting policy, Flexible working policy (e.g. hybrid or remote working), Own DEI policies, Recruitment and selection policy
NETWORKS, CONSORTIA AND ASSOCIATIONS
Advantage Global Network (formerly WIN), Advantage Travel Partnership, Virtuoso, ABTA, The BTA, ITM
NUMBER OF TRANSACTIONS
78,750
TRANSACTION BREAKDOWN
Air 52% Hotel 32% Rail 9% Car 4% MICE 0% Other 3%
PROPORTION OF ONLINE BOOKINGS
Less than 25%
GDS PARTNERS
Travelport (inc Galileo and Worldspan)
ONLINE BOOKING TOOLS
Concur, Serko Zeno, Evolvi, Trainline
EXPENSE MANAGEMENT SYSTEMS
Concur, Serko Zeno
OTHER TECHNOLOGY
Air reshopping, Auditing, Business intelligence, Cross-channel and OBT approvals, Data visualisation, Disruption management, Meetings management, Mobile booking app, Mobile itinerary app, Peer benchmarking, Personalised trip recommendations, Pre-trip approval, Profile management, Quality assurance, Sustainability reporting, Traveller tracking, Travel policy compliance notifications, Travel risk management, Unused ticket management, Venue sourcing tool
TECHNOLOGY STRATEGY
Acquire third-party developers of technology, Act as partner/reseller for other technology providers, Build proprietary technology in-house
TECHNOLOGY PARTNERS
Agentivity, Amadeus, Conferma, Crisis24, Cvent, Evolvi, International SOS, Jyrney, Magnatech, Navitas, Thrust Carbon, Trainline, TravCom, Travelport, TripStax, Umbrella
NDC AND DIRECT CONNECTS
NDC content from GDS, Supplier direct connects
TECHNOLOGY ACCREDITATION
PCI-DSS
BIGGEST INNOVATION OF 2025
TAGgo+, TAG Portal, TAG Document, Master Tour partnership and the launch of the sport division