RANKING / GROSS SALES IN 2025
100th in Europe €22 million (€19.8 million in 2024)
37th in the UK £19.1 million (£17.2 million in 2024)
CONTACT DETAILS
gtm.uk.com / [email protected]
UK Portland House, Lansbury Estate, Woking, GU21 2EP
COMPANY STRUCTURE
Private limited company e.g. Ltd, SARL/SAS, SRL, GmbH
PARENT/OWNER
Family-owned business
RELATED COMPANIES
Baxter Hoare
KEY PEOPLE
Scott Pawley, managing director; Paul Baker, sales director; Mark Wilson, marketing director; Kelly Packington, operations director; Natalie Pawley, director
STAFF
UK 21, Office-based 12, Home workers 9, Hybrid 12, Business travel staff 21
MAIN INDUSTRY SECTORS OF CLIENTS
Agriculture and other rural, Charity and not for profit, Chemical industries, Construction, Defence and aerospace, Engineering, Financial and professional services, Food, drink and tobacco, Government and public sector, Healthcare and pharmaceutical, Information technology, Manufacturing, Media and entertainment, Mining, Music and film touring, Oil and gas, Property, Retail, Shipping and fisheries, Sport, Telecoms and postal services, Transport sector and logistics, Utilities
ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Incentives, Leisure travel, Meetings and events, Passport and visa services, Sustainability programmes, Traveller well-being services, Venue sourcing, VIP travel
AVERAGE LENGTH OF SERVICE/EXPERIENCE
16 years / 24 years
ESG/CSR POLICIES
Committed to net zero by 2050, B Corp, Managed through third party
DEI POLICIES
Equal pay or gender pay gap reporting policy, Flexible working policy (e.g. hybrid or remote working), Own DEI policies
NETWORKS, CONSORTIA AND ASSOCIATIONS
Advantage Global Network (formerly WIN), Advantage Travel Partnership, Focus Travel Partnership, ABTA
NUMBER OF TRANSACTIONS
36,124
TRANSACTION BREAKDOWN
Air 40% Hotel 25% Rail 27% Car 2% MICE 4% Other 2%
PROPORTION OF ONLINE BOOKINGS
25 to 50%
GDS PARTNERS
Travelport (inc Galileo and Worldspan)
ONLINE BOOKING TOOLS
Atriis, Concur, Evolvi, Trainline, Proprietary booking tool
EXPENSE MANAGEMENT SYSTEMS
Bespoke integrations, Concur, Proprietary expense management tool, Zoho, Integration or data hand-off with most providers
OTHER TECHNOLOGY
AI chatbot, Air reshopping, Auditing, Business intelligence, Cross-channel and OBT approvals, Data visualisation, Disruption management, Holistic travel platform, Hotel reshopping, Meetings management, Mobile booking app, Mobile itinerary app, Peer benchmarking, Personalised trip recommendations, Pre-trip approval, Profile management, Quality assurance, Sustainability reporting, Traveller tracking, Travel policy compliance notifications, Travel risk management, Unused ticket management, Venue sourcing tool, Savings Estimator for calculating potential savings for businesses with unmanaged travel. Third-party portal providing first-hand, quality-controlled consultancy on the requirement for international visas and work permits. Focus Fare Finder, developed by Global Travel Management and third parties, to ensure the best priced, most appropriate air fare is offered. PinPoint duty of care tool
TECHNOLOGY STRATEGY
Act as partner/reseller for other technology providers, Build proprietary technology in-house, Hire third-party developers
TECHNOLOGY PARTNERS
7R, Evolvi, Mantic Point, Umbrella, Atriis, Benerail, Agentivity, Conferma, Jyrney, Navitas, Trainline, Travelport, TripStax
NDC AND DIRECT CONNECTS
Atriis, NDC content from GDS, Supplier direct connects, Travelfusion
TECHNOLOGY ACCREDITATION
Cyber Essentials, BSI IT-Grundschutz, ENS, ACN, ReCyF or similar, PCI-DSS
BIGGEST INNOVATION OF 2025
In 2025, Global Travel Management was named the Business Travel Team of the Year in the People Awards. In addition, Global Travel Management completed a rebrand of the firm's identity and created a newly-designed website which provides links to the weekly YouTube content, as well as introducing the Business Travel Hub - a membership site for anyone with interest in business travel.