RANKING / GROSS SALES IN 2025
92nd in Europe €30.6 million (€30.1
million in 2024)
34th in the UK £26.6 million (£26.2 million in 2024)
CONTACT DETAILS
fello.co.uk / [email protected]
UK 422 Landmark Cannon Place, 78 Cannon Street, London EC4N 6HL
COMPANY STRUCTURE
Private limited company e.g. Ltd, SARL/SAS, SRL, GmbH
PARENT/OWNER
Fello Holdings Ltd, majority shareholder is Employee Ownership Trust
KEY PEOPLE
Danny Shahaf, founder & executive director; Werner Wessels, managing director; Jean Wiese, finance & human resource director; James Newns, head of client & supplier relations; Ricky Aldred, head of operations; Mark Bazley, head of growth & development; Craig Smith, head of IT & cyber security
STAFF
UK 25, Hybrid 25, Business travel staff 23
MAIN INDUSTRY SECTORS OF CLIENTS
Financial and professional services, Information technology, Media and entertainment, Mining, Music and film touring, Oil and gas, Property, Retail
ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Incentives, Leisure travel, Meetings and events, Passport and visa services, VIP travel, Traveller well-being services
AVERAGE LENGTH OF SERVICE/EXPERIENCE
10 years / 23 years
ESG/CSR POLICIES
ClimatePartner, Committed to net zero by 2050, ISO 14000 series certification, ISO 9000 series certification, Managed through third party
DEI POLICIES
Equal pay or gender pay gap reporting policy, Flexible working policy (e.g. hybrid or remote working), Own DEI policies
NETWORKS, CONSORTIA AND ASSOCIATIONS
Advantage Global Network (formerly WIN), Advantage Travel Partnership, Focus Travel Partnership, Virtuoso, Virtuoso, ABTA, The BTA
NUMBER OF TRANSACTIONS
48,925
TRANSACTION BREAKDOWN
Air 62% Hotel 33% Rail 1% Car 1% MICE 1% Other 2%
PROPORTION OF ONLINE BOOKINGS
Less than 25%
GDS PARTNERS
Amadeus
ONLINE BOOKING TOOLS
Cytric, Evolvi
EXPENSE MANAGEMENT SYSTEMS
Cytric Expense
OTHER TECHNOLOGY
Air reshopping, Business intelligence, Data visualisation, Disruption management, Hotel reshopping, Mobile booking app, Mobile itinerary app, Pre-trip approval, Profile management, Quality assurance, Sustainability reporting, Traveller tracking, Travel policy compliance notifications, Travel risk management, Unused ticket management, Operations communication platform/omnichannel (Dialpad/Front), hotel billback (Conferma), real-time MI portal (Travelogix)
TECHNOLOGY STRATEGY
Act as partner/reseller for other technology providers
TECHNOLOGY PARTNERS
Agentivity, Amadeus, Conferma, Cvent, Evolvi, Midoco, Thrust Carbon, Trainline, Travelogix, TripStax, Umbrella
NDC AND DIRECT CONNECTS
AirGateway, Farelogix, NDC content from GDS, Supplier direct connects
TECHNOLOGY ACCREDITATION
Cyber Essentials, BSI IT-Grundschutz, ENS, ACN, ReCyF or similar, IASME, PCI-DSS
BIGGEST INNOVATION OF 2025
Brought teams together through a unified platform for sales, collaboration and project management, creating the visibility and focus that empowers exceptional work. A new omni-channel communications solution raised the quality and consistency of every client interaction, with AI capabilities built in to take us further still. The company joined Virtuoso, the world's leading luxury travel network.