RANKING/GROSS SALES IN 2025
2nd in Europe €6.93 billion (€6.41 billion in 2024)
2nd in Benelux €730 million (€720 million in 2024)
2nd in France €670 million (€600 million in 2024)
2nd in Germany €1.61 billion (€1.57 billion in 2024)
3rd in Italy €420 million (€400 million in 2024)
2nd in the Nordics €490 million (€460 million in 2024)
3rd in the UK £900 million (£860 million in 2024)
CONTACT DETAILS
www.bcdtravel.com / [email protected]
Benelux Europalaan 300, 3526 KS Utrecht, The Netherlands
France 5/7, Rue Saint-Fiacre, 75002 Paris
Germany Konsul-Smidt-Str. 85, 28217 Bremen
Italy Viale Sarca 336, Edif. 2/3, 20126 Milano
Nordics Ramsingsvej 30, DK-2500 Valby, Copenhagen, Denmark; Tammasaarenkatu 5, FI-00180 Helsinki, Finland; Jernbanetorget 4A, NO-0154 Oslo, Norway; Röntgenvägen 3C, SE-171 54 Solna, Sweden
Spain Passeig de la Zona Franca 105, 10ª planta, 08038 Barcelona
UK 3rd Floor Dashwood House, 69 Old Broad Street, London, EC2M 1QS, UK
COMPANY STRUCTURE
Private limited company e.g. Ltd, SARL/SAS, SRL, GmbH
PARENT/OWNER
BCD Group
RELATED COMPANIES
Advito, BCD Meetings & Events, Acendas Travel, Adelman Travel, and World Travel Service
KEY PEOPLE
Stephan Baars, global CEO; Cees Batenburg, global chief financial officer; Mike Janssen, global chief operating officer; Michèle Lawley, president, Europe; Jorge Cruz, executive vice president, global sales & marketing; Russell Howell, global executive vice president, technology, shared services & infrastructure; Rose Collazo Stratford, global executive vice president, global supplier management & delivery; Christian Dahl, global executive vice president, people & culture; Yannis Karmis, global executive vice president, product planning & development; Teri Miller, global executive vice president, global client team; Jennifer Townsend Walley, global executive vice president, customer success & corporate strategy
STAFF
Benelux 483, France 296, Germany 1048, Italy 321, Nordics 266, Spain 395, UK 1153, Europe 4300+, Global 15,000+
MAIN INDUSTRY SECTORS OF CLIENTS
Agriculture and other rural, Charity and not for profit, Chemical industries, Defence and aerospace, Engineering, Financial and professional services, Food, drink and tobacco, Government and public sector, Healthcare and pharmaceutical, Information technology, Manufacturing, Media and entertainment, Mining, Music and film touring, Oil and gas, Retail, Shipping and fisheries, Sport, Telecoms and postal services, Textiles, Transport sector and logistics, Utilities
ADDITIONAL SERVICES OFFERED
Consultancy, Group travel, Incentives, Meetings and events, Passport and visa services, Sustainability programmes, Traveller well-being services, Venue sourcing, VIP travel
AVERAGE LENGTH OF SERVICE/EXPERIENCE
9 years/-
ESG/CSR POLICIES
CDP participation, EcoVadis Platinum, ISO 14000 series certification, ISO 27001 certification, SBTI accredited, UN Sustainable Development Goals
DEI POLICIES
Equal pay or gender pay gap reporting policy, Flexible working policy (e.g. hybrid or remote working), Own DEI policies, Recruitment and selection policy, Veterans/military policy
NETWORKS, CONSORTIA AND ASSOCIATIONS
ABTA, AFTM, ANVR, ASTM, BATM, The BTA, DBTA, DRF, DRV, FBTA, GBTA, ITM, NATM, NBTA, SBTA, SMAL, SRF, VDR, VIRKE
PROPORTION OF ONLINE BOOKINGS
50 to 75%
GDS PARTNERS
Amadeus, Sabre, Travelport (inc Galileo and Worldspan)
ONLINE BOOKING TOOLS
Argo, Concur, Cytric, Deem, GetThere, Onesto, Proprietary booking tool, SkyLink
EXPENSE MANAGEMENT SYSTEMS
Concur, Cytric Expense, Emburse, ExpenseAnywhere, MobilExpense, Numiga GoExpense, Proprietary expense management tool, Rydoo
OTHER TECHNOLOGY
AI chatbot, Air reshopping, Auditing, Business intelligence, Cross-channel and OBT approvals, Data visualisation, Disruption management, Holistic travel platform, Hotel reshopping, Meetings management, Mobile booking app, Mobile itinerary app, Peer benchmarking, Personalised trip recommendations, Pre-trip approval, Profile management, Quality assurance, Sustainability reporting, Travel policy compliance notifications, Travel risk management, Traveller tracking, Unused ticket management, Venue sourcing tool, BCD Marketplace of vetted third-party service providers, BCD’s Invoice API supports integration with any expense management tool, real-time omnichannel communications for automated alerts and scheduled engagement aligned with client policies, guest travel capabilities through TripSource booking and trip management channel
TECHNOLOGY STRATEGY
Acquire third-party developers of technology, Act as partner/reseller for other technology providers, Build proprietary technology in-house, Hire third-party developers
TECHNOLOGY PARTNERS
Amadeus, Conferma, Crisis24, Cvent, Emburse, International SOS, Onsolve, Oversee, Sabre, Safeture, Thrust Carbon, Trainline, Travelport, Cirium, Magnatech, Riskline, TrustYou, ATPCO RouteHappy, SAP CDC, Contentful, Broadstreet, Genesys, Squake, Level Access
NDC AND DIRECT CONNECTS
Accelya, NDC content from GDS, Travelfusion
TECHNOLOGY ACCREDITATION
Cyber Essentials, BSI IT-Grundschutz, ENS, ACN, ReCyF or similar, ISO 27000 series on information security, PCI-DSS, TISAV VDA, SOC 2, NIST CMMC Level 2 and SOC 1
BIGGEST INNOVATION OF 2025
Expanded NDC adoption through key partnerships, connecting NDC from 54 airlines to BCD systems; by year-end 2025, NDC bookings represented up to 65% of itineraries where enabled. Expanded access to online booking & trip management solution, TripSource, to 10 languages across 150 countries, while accelerating rail content development, NDC content integration, virtual card capabilities, and car payment options.