Strategic Meetings Summit London, 26 September,
September 29 2022, Kimpton Fitzroy London
Friday 30 September 2022, JW Marriott Grosvenor
OAG, the global travel and transport information company, has introduced a fully hosted flight status alert service for the Star Alliance network. This is available through the recently re-launched Star Alliance website and provides business and leisure customers with a service which alerts them to changes to the scheduled departure or arrival time of a flight.
The Flight Tracker alert service enables customers travelling on the Star Alliance network to track flights of any member airline, irrespective of where they are based, and also to track interline flights where customers connect between two or more member carriers.
The system could not be easier. Customers simply register online to receive alerts via email or SMS message to a mobile phone or device. The flight is then confirmed on the phone and if there is more than a 10 minute delay, that comes through as well. Once airborne the news is alerted again (very useful for secretaries or anyone meeting the flight), and finally the landing information is given.
OAG”s Flight Tracker service is powered by data supplied directly by the Star Alliance member airlines. OAG managing director Duncan Alexander commented: ”The OAG Flight Tracker alert service compliments the existing alert services which some Star Alliance member carriers already provide in their home markets. The OAG service works for anyone, anywhere, for any direct or connecting flight on the Star Alliance network.
”Star Alliance is a significant customer for us because it is the largest airline alliance with its member airlines representing around one third of all flights in the world. We are delighted to be a part of the new Star Alliance web site. It”s a great example of how OAG can use its technological capabilities to provide information to customers via the channel of their choice."
Star Alliance vice president commercial Philip Saunders said: ”It has always been Star Alliance”s aim to provide customer benefits over and above those offered by our individual member carriers. Making flight tracking for all flights operated by our 17 member carriers available through our new website is a further good example of this and we are glad to be working with OAG in order to provide this innovative customer benefit.”