Emirates’ passengers with tickets issued before 30 September
2020 for travel before 31 December 2021, can now rebook to travel any time
within 36 months, an extension of 12 months from the previous policy, the
carrier has announced.
Those holding tickets issued after 1 October 2020 for travel before
31 December 2021, can use their tickets anytime within
36 months from the date of their original booking.
Fees for reissuing any ticket will be waived, and
vouchers or unused portions of Emirates tickets may be refunded without penalty.
Customers who hold tickets issued directly by
Emirates, whether via emirates.com or the airline’s retail and contact centres,
do not have to contact Emirates as the tickets are automatically extended.
Customers who purchased their tickets via a travel agent will need to contact
their agent before the expiry date to reissue their tickets.
The airline has also extended the tier status of silver,
gold and platinum Skywards frequent flyer programme members until 2022. The carrier's global
multi-risk travel insurance cover for all passengers is also extended until further notice.