1. Call Me Ishmael Travel


32. EFR Travel Group

43-45 High Road, Bushey Heath, Hertfordshire, WD23 1EE

efrtravel.com

Key people: 
Edward Rom Chief executive officer
David Strange Corporate director
Nicholas Alibey Strategic sales manager
Craig Murray Head of technology
John McEwan Non-executive chairman

Main industry sectors: Aerospace, asset management, banking, consulting, design, fashion, insurance, investment, legal, life sciences, maritime, marketing, manufacturing, media, oil & energy, pharmaceutical, property, retail, sport

Type of company: Privately owned

Transactions handled online: 26%

Transactions: Air 66% | Hotel 18% | Rail 11% | Car 2% | MICE 3% | Other 0%

Geographical breakdown of transactions: UK/Ireland 8% | Short-haul 46% | Long-haul 46%

Top destinations:
Short-haul
Amsterdam, Kiev, Paris, Madrid, Frankfurt
Long-haul
Muscat, Dubai, Johannesburg, New York, Beijing

Office locations: London, Manchester and Glasgow. Affiliates in Los Angeles and New York

Association and network membership: Advantage Travel Partnership, The BTA, Focus Travel Partnership, Radius Travel, WIN Travel Network

UK full-time equivalent staff: 26
Average length of service: 9 years
Average industry experience: 18 years

GDS: Sabre and Travelport

Online booking tools: Atriis, GetThere, SAP Concur

Expense management tools: Chrome River

Other technology: Travelogix, Magnatech, Midoco, TripCase

NDC content: Yes via Atriis

Biggest innovations in 2020: Implementing a new mid-office system to enable full automation from point of ticketing to delivery of invoice. Development of a Covid-19 dashboard through Microsoft PowerBi, providing clients with live statistics, pre-departure and in destination control measures. nd crew. 

Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry

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