
1. Call Me Ishmael Travel


Key people:
Gloria Bohan President
Goran Gligorovic Executive vice president
Francesco Deluca Regional Director EMEA
Nadim Hajje Vice president, information technology & data analytics
Main industry sectors: Financial services, banking, UK-US government, engineering, marine, oil and gas, crew management, pharmaceutical, design, media and education
Other services: Consultancy and advisory services, global consolidation programmes, meetings and events management, venue-finding services, change management programmes
Type of company: Privately owned
Transactions handled online: 60%
Transactions:
Air 33% | Hotel 35% | Rail 24% | Car 2% | MICE 6% | Other 0%
Geographical breakdown of transactions:
UK/Ireland 70% | Short-haul 10% | Long-haul 20%
Top destinations:
Short-haul Dublin, Belfast, Istanbul, Copenhagen, Gothenburg
Long-haul Rio, Dubai, Curacao, Seattle, Manila
Office locations: London, Chelmsford, Washington and 30 offices in the US, Asia and Middle East
Association and network membership: Advantage Travel Partnership, The BTA, Focus Travel Partnership, GlobalStar, WIN Travel Network
UK full-time equivalent staff: 19
Average length of service: 15 years
Average industry experience: 20 years
GDS: Sabre, Amadeus
Online booking tools: Cytric, GetThere, SAP Concur
Expense management tools: Chrome River, SAP Concur
Other technology: Omega Plus OBT, Omegalytics MI reporting (proprietary), Omega Go Itinerary Management, client web portal (proprietary), Omega Check rebooking tool
NDC content: AirGateway (via GDS integration)
Biggest innovations in 2020: COVID Hotel, Testing and Emergency booking services to support marine, oil and gas essential travel. Launching Omega Plus OBT in USA

Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry
