1. Call Me Ishmael Travel
Key people:
Christopher Airey Managing director
Matt Truin Director of global supplier relations
Sam Whittle Commercial director
Stu Booy Customer service director
David Coe Sales director
Main industry sectors: Academic, charity/humanitarian, NGO
Other services: Student groups, meetings & events, consultancy, visas, carbon offsetting and reporting
Type of company: Privately owned
Transactions handled online: 48%
Transactions:
Air 53.3% | Hotel 15% | Rail 29.7% | Car 0.3% | MICE 1% | Other 0.7%
Geographical breakdown of transactions:
UK/Ireland 40.5% | Short-haul 13.5% | Long-haul 46%
Top destinations: Short-haul - London, Geneva, Amsterdam, Berlin, Dublin; Long-haul - London, Nairobi, Addis Ababa, Entebbe, New York
Office locations: London, Manchester, Leeds, Washington DC
Association and network membership: Advantage Travel Partnership, The BTA, Lufthansa City Center
UK full-time equivalent staff: 141
Average length of service: 4.5 years
Average industry experience: 7 years 11 months
GDS: Travelport (Galileo)
Online booking tools: In-house online booking tool
Other technology: Power BI client reporting, Voyage Manager client tracking, International SOS, Drum Cussac, SafeTure duty of care tools, Active Directory single sign-on
NDC content: Yes, via direct connect and aggregators
Biggest innovations in 2020: Increased reporting functionality via Power BI to offer more innovative and user friendly dashboard, insights and management information
Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry
Built with Shorthand