
1. Call Me Ishmael Travel


24. Cresta Business Travel

Cresta House, Victoria Street, Altrincham, WA14 1ET
crestabusinesstravel.co.uk

Key people:
John Bond Chairman
Phil Kendall Financial director
Denise Fraser Director
Donna Jefferies Operations Manager
Main industry sectors: Manufacturing, sport, health, marine
Other services: Meetings and events, incentive travel, consultancy, VIP services, leisure travel
Type of company: Privately owned
Transactions handled online: 20%
Transactions: Air 32% | Hotel 36% | Rail 15% | Car 11% | MICE 3% | Other 3%
Geographical breakdown of transactions:
UK/Ireland 70% | Short-haul 20% | Long-haul10%
Top destinations:
Short-haul Paris, Madrid, Barcelona, Amsterdam, Copenhagen
Long-haul Dubai, Mumbai, Dar es Salaam, Colombo, Singapore
Office locations: Altrincham and Southgate
Association and network membership: Advantage Travel Partnership, The BTA, WIN Travel Network
UK full-time equivalent staff: 45
Average length of service: 12 years
Average industry experience: 15 years
GDS: Sabre
Online booking tools: Traveldoo, Navigate Marine
Expense management tools: Traveldoo
Other technology: T50, Conferma Hotel Booker, Trainline
NDC content: Yes via NDC platforms
Biggest innovations in 2020: Assisting with clients' and other companies' travel policies and risk management processes

Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry
