Key people: 
Aidan Coghlan Group managing director
Keith Graham Managing director
David O’Grady Commercial director
David Fingland Business development manager
Stephen Staerke Business development manager

Main industry sectors: Education, government, SME, missionary, film & entertainment

Other services: Group and events travel, consultancy, 24/7 service including inhouse emergency support, risk management

Type of company: Privately owned

Transactions handled online: 21%

Transactions: Air 71% | Hotel 23% | Rail 2% | Car 2% | MICE 0% | Other 2%

Geographical breakdown of transactions:
UK/Ireland 49% | Short-haul 20% | Long-haul 31%

Top destinations:
Short-haul France, Spain, Germany, Italy, Norway
Long-haul USA, India, South Africa, Australia, UAE

Office locations: Belfast, Ireland and South Africa

Association and network membership: Advantage Travel Partnership, WIN Travel Network, ITM

UK full-time equivalent staff: 60
Average length of service: 9 years
Average industry experience: 13 years

GDS: Travelport and Amadeus

Online booking tools: The Hub, in-house developed tool

Expense management tools: In-house developed tool

Other technology: The Hub, traveller profile suite, mobile technology, Trends online reporting, risk management/ traveller tracking.

NDC content: API, direct connections and aggregators

Biggest innovations in 2020: Launched internal booking platform incorporating all content including GDS, NDC, aggregators and low-cost carriers. Rolled out new internal learning engine encompassing online training.