1. Call Me Ishmael Travel
3. GlobalStar Travel Management
3rd Floor Kingsway House, 103 Kingsway, London, WC2B 6QU
James Stevenson Chief executive officer
Chris Weedon Vice president, global sales & services
Helen Menniss Vice president, global account management
Mark van Iersel Executive director, marketing & partner recruitment
Gonçalo Fernandes Executive director of IT and supplier relations
Network sales: US$14 billion (2019)
Network members: Members in more than 3,500 locations in over 85 countries including VoyagExpert in France, BTExpert in Italy and Omega World Travel in the UK.
Technology offering to members: ReportStar global reporting tool, FareStar air booking tool with access to GDS, LCC, net fares and consolidator fares, SecureStar traveller tracking and duty of care tool, HotelStar hotel booking. SAP Concur, Cytric, GetThere, KDS, Serko, Atriis and local online booking tools as well as OnlineStar proprietary tool. TripStar mobile app, ClaimStar delay and cancellation compensation tool, ProfileStar profile management and VATStar VAT recovery.
Air programme: GlobalStar uses global, regional and local airline deals, together with client negotiated rates, to provide a wide range of specially negotiated deals wherever clients need them through FareStar. Value added benefits such as priority boarding, preferred seating and upgrades.
Hotel programme: GlobalStar Hotel Programme offers access to nearly 35,000 hotels in over 5,000 cities across 161 countries. The programme books more than 5 million room nights per annum.
Consortia benefits: Service consistency globally with local partners, consolidated data and leveraged buying power
Biggest innovations in 2020: Addition of a new member in New Zealand, North Shore Business Travel. Launch of Business Travel In papers looking at business travel in markets around the world.
Discover the background to Europe’s multinational TMCs whose presence span the continent, read analysis of the UK, French and German TMC markets, and explore the mergers and acquisitions reshaping the industry