Key people: 
Douglas O'Neill Chief executive officer
Alex Webber Director of IT
Anna Snoep Director of operations
Mark Wheeler Director of finance
Sian Sayward Director of commercial partnerships & projects

Main industry sectors: Finance, construction, rail, retail, legal, energy and rail

Other services: Meeting management, venue finding, consultancy, billback & expenses management and supplier management

Type of company: Privately owned

Transactions handled online: 70%

Transactions: Air 4% | Hotel 53% | Rail 34% | Car 4% | MICE 4% | Other 1%

Geographical breakdown of transactions: UK/Ireland 96% | Short-haul 2% | Long-haul 2%

Top destinations:
Short-haul Dublin, Barcelona, Amsterdam, Zurich, Geneva
Long-haul Chicago, New York, Dubai, Istanbul, Cincinnati

Office locations: Feering, Essex

Association and network membership: Advantage Travel Partnership, The BTA, Focus Travel Partnership, Radius Travel

UK full-time equivalent staff: 80
Average length of service: 11 years
Average industry experience: 17 years

GDS: Sabre and Dhisco (Rategain)

Online booking tools: LOGiC

Other technology: RateGain, Booking.com, Premier Inn, Travelodge, Silverrail, Enterprise, Holiday Extras

NDC content: Direct integration of the British Airways NDC API and Travelfusion NDC aggregation

Biggest innovations in 2020: Development of Covid Hub information resource linked directly into the booking flow for LOGiC Travel and LOGiC Meetings providing bookers/travellers with up-to-date information at the time of booking. Travel and meetings portals have been scaled and launched to the company’s entire client portfolio.